Experience with Callcentric

Comment on Asterisk@Home Handbook Wiki Chapter 6
voipbx
Joined: Thu 01 of Nov, 2007

Experience with Callcentric

Posted:Fri 02 of Nov, 2007 (02:31 UTC)
Just wanted to share my experience with Callcentric.

I haven't tried many VOIP providers: Broadvoice, Gizmo, Skype, Voipstunt and now Callcentric.

Recently had problems with my asterisk loosing connection several times a day. As it turns out, it was my ISP's problem but Callcentric's support people were incredible. They monitored my line for over two weeks, providing constant feedback. If I was paying a high volume plan I would expect that service level, but not for a pay as you go plan as I have. I would say their service is outstanding.

I hope this doesn't constitute shameless promotion, but I like to support companies doing things right, specially in the difficult VOIP market.