Cisco 7920 Dialing Problems - Need Help!

tearl42
Joined: Mon 29 of Sep, 2008

Cisco 7920 Dialing Problems - Need Help!

Posted:Mon 29 of Sep, 2008 (02:43 UTC)
Good Evening everyone...

I have been banging against this problem for hours and I just don't know where to look any more.

I have a 7920 running firmware 7920.4.0-03-02 and Asterisk 1.4.21.2-2. I have gotten sccp running and it looks good, but when I dial out on my 7920 it only dials the first digit then goes to a re-order tone (aka fast busy). I just don't know what the issue is, so if you see something that I have wrong please let me know... Below are the config files... It might look like everything is commented out <!-- > but it's really not. I just wanted it to display correctly. Thanks...

dialplan.xml
<!-- DIALTEMPLATE>
<!-- TEMPLATE MATCH="*" Timeout="5"/> <!-- Anything else -->
<!-- /DIALTEMPLATE>

SEP0015f941c19c.cnf.xml
<!-- device>
<!-- devicePool>
<!-- callManagerGroup>
<!-- members>
<!-- member priority="0">
<!-- callManager>
<!-- ports>
<!-- ethernetPhonePort>2000<!-- /ethernetPhonePort>
<!-- /ports>
<!-- processNodeName>192.168.1.143<!-- /processNodeName>
<!-- /callManager>
<!-- /member>
<!-- /callManagerGroup>
<!-- loadInformation model="Cisco 7920">cmterm_7920.4.0-03-02<!-- /loadInformation>
<!-- /devicePool>
<!-- versionStamp>{Jan 01 2002 00:00:00}<!-- /versionStamp>
<!-- loadInformation><!-- /loadInformation>
<!-- userLocale>
<!-- name>English_United_States<!-- /name>
<!-- langCode>en<!-- /langCode>
<!-- /userLocale>
<!-- networkLocale>United_States<!-- /networkLocale>
<!-- idleTimeout>0<!-- /idleTimeout>
<!-- authenticationURL><!-- /authenticationURL>
<!-- directoryURL><!-- /directoryURL>
<!-- idleURL><!-- /idleURL>
<!-- informationURL><!-- /informationURL>
<!-- messagesURL><!-- /messagesURL>
<!-- proxyServerURL><!-- /proxyServerURL>
<!-- servicesURL><!-- /servicesURL>
<!-- /device>

Snippets extentions_additional
exten => 2004,1,SetCalledParty("Wireless" <2004>)
exten => 2004,2,Dial(SCCP/Wireless)
exten => 2004,3,Voicemail,u2004
exten => ${VM_PREFIX}2004,1,Macro(vm,2004,DIRECTDIAL)
exten => ${VM_PREFIX}2004,n,Hangup
exten => vmb2004,1,Macro(vm,2004,BUSY)
exten => vmb2004,n,Hangup
exten => vmu2004,1,Macro(vm,2004,NOANSWER)
exten => vmu2004,n,Hangup
exten => vms2004,1,Macro(vm,2004,NOMESSAGE)
exten => vms2004,n,Hangup

exten => 2004,1,ExecIf($["${BLKVM_OVERRIDE}" != ""],dbDel,${BLKVM_OVERRIDE})
exten => 2004,n,Set(__NODEST=)
exten => 2004,n,Goto(from-did-direct,2004,1)
exten => ${VM_PREFIX}2004,1,ExecIf($["${BLKVM_OVERRIDE}" != ""],dbDel,${BLKVM_OVERRIDE})
exten => ${VM_PREFIX}2004,n,Set(__NODEST=)
exten => ${VM_PREFIX}2004,n,Macro(vm,2004,DIRECTDIAL)

sccp.conf
[general]
servername = Office Telephone
keepalive = 15
debug = 1
context = from-internal
dateFormat = M.D.Ya
bindaddr = 192.168.1.143
port = 2000
language = en

; Set Digits and Tones
firstdigittimeout = 5 ; dialing timeout for the 1st digit
digittimeout = 3 ; more digits
digittimeoutchar = #
transfer_tone = 0 ; confirmation tone on transfer. Works only between SCCP devices
callwaiting_tone = 0x2d ; sets to 0 to disable the callwaiting tone

; Set Softkeys for all phones, all lines
transfer = on
dnd = silent
private = off
park = on
cfwdall = on
cfwdbusy = on
callgroup=1
pickupgroup=1
blindtransferindication = ring
mwilamp = on
mwioncall = on

; Set Sound Quality
disallow=all ; First disallow all codecs
allow=ulaw ; Allow codecs in order of preference
allow=alaw
allow=g729
rtptos = 184 ; set the default rtp packets TOS
echocancel = on ; set the phone echocancel for all devices
silencesuppression = off ; set the silence suppression for all devices
tos = 0x68
earlyrtp = no ; if set to dial, phones ring once and hangup
trustphoneip=yes
protocolversion = 3 ; dont change or phone does not hang up

[Devices]
type = 7920
description = Wireless
autologin = 2004
silencesuppression = on
imageversion = cmterm_7920.4.0-03-02
device => SEP0015f941c19c ; where xxxxxxxxxx is the mac address of your 7920 phone

[lines]
label = 2004
description = Portable
context = from-internal
incominglimit = 2
transfer = on
mailbox = 2004@default
vmnum = *97
cid_name = Portable Phone
cid_num = 1 248 682 5171
secondary_dialtone_tone = 0x22
line => 2004

Asterisk SCCP Debug
[Sep 26 00:36:14] VERBOSE[25605] logger.c: -- SCCP: Accepted connection from 192.168.1.139
[Sep 26 00:36:14] VERBOSE[25605] logger.c: -- SCCP: Using ip 192.168.1.143
[Sep 26 00:36:16] VERBOSE[25605] logger.c: -- SCCP: Alarm Message: Severity: Informational (2), 25: Name=SEP0015F941C19C Load=4.0(03.02) Last=Initialized [2049/1234]
[Sep 26 00:36:25] VERBOSE[25605] logger.c: -- SEP0015f941c19c: Line Key press on line 2004
[Sep 26 00:36:25] VERBOSE[25605] logger.c: -- SEP0015f941c19c: format request: 268/4
[Sep 26 00:36:25] VERBOSE[25605] logger.c: -- SEP0015f941c19c: Channel SCCP/2004-00000008, capabilities: DEVICE 0x10c (ulaw|alaw|g729) NATIVE 0x10c (ulaw|alaw|g729) BEST 4 (ulaw)
[Sep 26 00:36:25] VERBOSE[25690] logger.c: -- GOT data SCCP/2004-00000008 (0xa026768)
[Sep 26 00:36:25] VERBOSE[25690] logger.c: -- GOT line 2004
[Sep 26 00:36:25] VERBOSE[25690] logger.c: -- GOT device SEP0015f941c19c
[Sep 26 00:36:25] VERBOSE[25690] logger.c: -- SEP0015f941c19c: New call on line 2004
[Sep 26 00:36:25] VERBOSE[25605] logger.c: -- SEP0015f941c19c: Cisco Digit: 00000002 (2) on line 2004
[Sep 26 00:36:25] VERBOSE[25690] logger.c: -- SCCP: set variable SKINNY_PRIVATE to: 0
[Sep 26 00:36:26] VERBOSE[25605] logger.c: -- SEP0015f941c19c: Cisco Digit: 00000000 (0) on line 2004
[Sep 26 00:36:26] VERBOSE[25605] logger.c: -- SEP0015f941c19c: Cisco Digit: 00000000 (0) on line 2004
[Sep 26 00:36:26] VERBOSE[25605] logger.c: -- SEP0015f941c19c: Cisco Digit: 00000002 (2) on line 2004
[Sep 26 00:36:28] VERBOSE[25605] logger.c: -- SEP0015f941c19c is Onhook
[Sep 26 00:36:28] VERBOSE[25605] logger.c: -- SEP0015f941c19c: Ending call 8 on line 2004
[Sep 26 00:36:28] VERBOSE[25605] logger.c: -- SCCP: Asterisk request to hangup channel SCCP/2004-00000008