Asterisk integration with a predictive dialer

marmu
Joined: Wed 11 of Aug, 2010

Re: Asterisk integration with a predictive dialer

Posted:Wed 11 of Aug, 2010 (13:56 UTC)
I'd like to know which open source predictive dialers are commonly used. For now I heard from:
- vicidial (we are using vicidial)
- GNUDialer
- elastix (only auto-dialer???)
- OSdial
- shady dial

What about a comparison, pros and cons etc.? What are you using, what experiences do you have with the dialers mentioned above?

Vicidial seems to have the most features, hence complex. We were looking for a slim predictive dialer with a lot of features, including ratios, campaigns, loggin and much more. But we don't really need the GUI stuff. Therefore we emulate the agent GUI with C programs ;)

Any thoughts highly appreciated.

Cheers,
Marcus
althaf_css
Joined: Tue 05 of Jan, 2010

Re: Asterisk integration with a predictive dialer

Posted:Wed 24 of Feb, 2010 (11:59 UTC)
Hi,

There are several software's in predictive dialer's. You can find some good information in this below link.

http://www.voip-info.org/wiki/view/Predictive+dialer
umair9
Joined: Wed 24 of Feb, 2010

Asterisk integration with a predictive dialer

Posted:Wed 24 of Feb, 2010 (11:17 UTC)
Hello everyone,

I m using Asterisk FreePBX and i want to integrate/configure a predictive dialer with the Asterisk PBX so i can dial calls automatically, please help me to provide the asterisk configuration for predictive dialer.

thanks,
Umair