Deploying Polycom IP501's

atomicrabbit
Joined: Thu 20 of Jan, 2011

Re: Deploying Polycom IP501's

Posted:Fri 21 of Jan, 2011 (01:41 UTC)
Fixed — it was a firewall issue
atomicrabbit
Joined: Thu 20 of Jan, 2011

Deploying Polycom IP501's

Posted:Thu 20 of Jan, 2011 (21:32 UTC)
Hey ppl,
I'm trying to deploy some IP501's. I have 2 boot FTP servers set up. One works (running serv-u) and another does not (running FTP7.5 on IIS7). I can log into and have full access to both FTP servers via a FTP client, but when I boot one of the phones of the IIS FTP server, it cannot communicate with the boot server for some reason. I was able to get the logs for each boot server.

Booting from Serv-U FTP Boot Server:
---
0120205350|app1 |3|00|Event: Multiple Key Combo 1
0120205350|app1 |6|00|Manual Reboot
0120205353|wdog |6|00|Watchdog Expired: tApp1
0100000000|so   |4|00|---------- Initial log entry ----------
0100000000|so   |4|00|+++ Note that bootrom log times are in GMT +++
0100000000|cfg  |4|00|Initial log entry
0100000000|copy |3|00|Initial log entry
0100000000|hw   |4|00|Initial log entry.
0100000000|ethf |4|00|Initial log entry.
0120205006|wdog |4|00|Initial log entry
0120205006|cdp  |3|00|CDP is DISABLED. CDP not detected at boot.
0120205006|so   |3|00|Platform: Model=SoundPoint IP 501, Assembly=2345-11500-040 Rev=D
0120205006|so   |3|00|Platform: Board=2345-11500-040 A
0120205006|so   |3|00|Platform: MAC=XXXXXXXXXXXX, IP=Resolving, Subnet Mask=Resolving
0120205006|so   |3|00|Platform: BootBlock=2.5.0 (11500_040) 06-Nov-04 08:08
0120205006|so   |3|00|Application, main: Label=BOOT, Version=4.1.1.0232 29-Mar-08 16:39
0120205006|so   |3|00|Application, main: P/N=3150-11069-411
0120205006|app1 |4|00|Initial log entry.
0120205007|so   |3|00|Link status is Net up Speed 100 full Duplex, PC down.
0120205011|cdp  |3|00|CDP did not receive a response from a switch. Disabling CDP.
0120205022|app1 |3|00|DNS resolver server is '192.168.1.1'
0120205022|app1 |3|00|DNS resolver search domain is ''
0120205022|app1 |5|00|Could not get an address for [servuftpserver-url]:123!
0120205022|app1 |3|00|Bootline: eim(0,0)bootHost:flash e=192.168.1.10:ffffff00:15180:4d38a00d h=0.0.0.0 g=192.168.1.1 u=username pw=**** f=0x40 tn=Circa
0120205022|app1 |3|00|Bootline: IP
0120205022|app1 |3|00|DHCP returned result 0x87 from server 192.168.1.1.
0120205022|app1 |3|00|   Phone IP address is 192.168.1.10.
0120205022|app1 |3|00|   Subnet mask is 255.255.255.0.
0120205022|app1 |3|00|   Gateway address is 192.168.1.1.
0120205022|app1 |3|00|   DNS server is 192.168.1.1.
0120205422|app1 |3|00|Time has been set from pool.ntp.org (149.20.68.17).
0120205422|app1 |4|00|Config result 0 is unexpected
0120205422|cfg  |3|00|Beginning to provision phone
0120205422|dns  |3|00|DNS lookup for '[servuftpserver-url]'(XXX.XXX.XXX.XXX) TTL=5657
0120205422|copy |3|00|'ftp://username:****@[servuftpserver-url]:123/2345-11500-040.bootrom.ld' from '[servuftpserver-url](XXX.XXX.XXX.XXX)'
0120205422|copy |4|00|Download of '2345-11500-040.bootrom.ld' FAILED on attempt 1 (addr 1 of 1)
0120205422|copy |4|00|Server '[servuftpserver-url]' said '2345-11500-040.bootrom.ld' is not present
0120205422|cfg  |4|00|Could not get all 512 bytes of the header
0120205422|copy |3|00|'ftp://username:****@[servuftpserver-url]:123/bootrom.ld' from '[servuftpserver-url](XXX.XXX.XXX.XXX)'
0120205422|copy |4|00|Download of 'bootrom.ld' FAILED on attempt 1 (addr 1 of 1)
0120205422|copy |4|00|Server '[servuftpserver-url]' said 'bootrom.ld' is not present
0120205422|cfg  |4|00|Could not get all 512 bytes of the header
0120205422|cfg  |3|00|bootROM file not present on boot server
0120205422|copy |3|00|'ftp://username:****@[servuftpserver-url]:123/XXXXXXXXXXXX.cfg' from '[servuftpserver-url](XXX.XXX.XXX.XXX)'
0120205423|copy |3|00|Download of 'XXXXXXXXXXXX.cfg' succeeded on attempt 1 (addr 1 of 1)
0120205423|copy |3|00|'ftp://username:****@[servuftpserver-url]:123/2345-11500-040.2345-11500-040.sip_316.ld' from '[servuftpserver-url](XXX.XXX.XXX.XXX)'
0120205423|copy |4|00|Download of '2345-11500-040.2345-11500-040.sip_316.ld' FAILED on attempt 1 (addr 1 of 1)
0120205423|copy |4|00|Server '[servuftpserver-url]' said '2345-11500-040.2345-11500-040.sip_316.ld' is not present
0120205423|cfg  |4|00|Could not get all 512 bytes of the header
0120205423|copy |3|00|'ftp://username:****@[servuftpserver-url]:123/2345-11500-040.sip_316.ld' from '[servuftpserver-url](XXX.XXX.XXX.XXX)'
0120205423|cfg  |3|00|New load header information:
0120205423|cfg  |3|00|Code length:         0x0025799D
0120205423|cfg  |3|00|Header check Sum:    0x2025FBAD
0120205423|cfg  |3|00|Code check Sum:      0x13E240B9
0120205423|cfg  |3|00|Options:             0x00000003
0120205424|cfg  |3|00|Recognized application
0120205424|cfg  |3|00|Using compatible image 0
0120205430|copy |3|00|Download of '2345-11500-040.sip_316.ld' succeeded on attempt 1 (addr 1 of 1)
0120205434|sig  |4|00|Initial log entry
0120205434|sig  |3|00|hwSigParseRemove: found key Sig_3.
0120205452|cfg  |3|00|Good image signature
0120205452|cfg  |3|00|Programming 2456493 bytes into tffs in 4K blocks
0120205652|cfg  |3|00|Good flash image checksum, update complete
0120205652|cfg  |3|00|Downloaded application image is new and compatible
0120205652|cfg  |3|00|Phone successfully provisioned
0120205653|app1 |3|00|Application, load: Type=SIP, Version=3.1.6.0017 01-Dec-09 12:35
0120205737|app1 |4|00|Loaded application 2345-11500-040.sip_316.ld successfully, errors 0x20.
0120205738|app1 |6|00|Uploading boot log, time is THU JAN 20 20:57:38 2011
---


Booting from IIS FTP Boot Server:
---
0120204936|app1 |3|00|Event: Multiple Key Combo 1
0120204936|app1 |6|00|Manual Reboot
0120204939|wdog |6|00|Watchdog Expired: tApp1
0100000000|so   |4|00|---------- Initial log entry ----------
0100000000|so   |4|00|+++ Note that bootrom log times are in GMT +++
0100000000|cfg  |4|00|Initial log entry
0100000000|copy |3|00|Initial log entry
0100000000|hw   |4|00|Initial log entry.
0100000000|ethf |4|00|Initial log entry.
0120204630|wdog |4|00|Initial log entry
0120204630|cdp  |3|00|CDP is DISABLED. CDP not detected at boot.
0120204630|so   |3|00|Platform: Model=SoundPoint IP 501, Assembly=2345-11500-040 Rev=D
0120204630|so   |3|00|Platform: Board=2345-11500-040 A
0120204630|so   |3|00|Platform: MAC=XXXXXXXXXXXX, IP=Resolving, Subnet Mask=Resolving
0120204630|so   |3|00|Platform: BootBlock=2.5.0 (11500_040) 06-Nov-04 08:08
0120204630|so   |3|00|Application, main: Label=BOOT, Version=4.1.1.0232 29-Mar-08 16:39
0120204630|so   |3|00|Application, main: P/N=3150-11069-411
0120204630|app1 |4|00|Initial log entry.
0120204631|so   |3|00|Link status is Net up Speed 100 full Duplex, PC down.
0120204635|cdp  |3|00|CDP did not receive a response from a switch. Disabling CDP.
0120204643|app1 |3|00|DNS resolver server is '192.168.1.1'
0120204643|app1 |3|00|DNS resolver search domain is ''
0120204643|app1 |3|00|Bootline: eim(0,0)bootHost:flash e=192.168.1.10:ffffff00:15180:4d389f32 h=XXX.XXX.XXX.XXX g=192.168.1.1 u=username pw=**** f=0x40 tn
0120204643|app1 |3|00|Bootline: =CircaIP
0120204643|app1 |3|00|DHCP returned result 0x87 from server 192.168.1.1.
0120204643|app1 |3|00|   Phone IP address is 192.168.1.10.
0120204643|app1 |3|00|   Subnet mask is 255.255.255.0.
0120204643|app1 |3|00|   Gateway address is 192.168.1.1.
0120204643|app1 |3|00|   DNS server is 192.168.1.1.
0120205006|app1 |3|00|Time has been set from pool.ntp.org (192.43.244.18).
0120205058|app1 |6|00|Uploading boot log, time is THU JAN 20 20:50:58 2011
0120205058|dns  |3|00|DNS lookup for '[iisftpserver-url]'(XXX.XXX.XXX.XXX) TTL=7
0120205058|copy |3|00|'ftp://username:****@[iisftpserver-url]/XXXXXXXXXXXX-boot.log' to '[iisftpserver-url](XXX.XXX.XXX.XXX)'
0120205116|copy |4|00|Upload of 'XXXXXXXXXXXX-boot.log' FAILED on attempt 1 (addr 1 of 1)
0120205116|copy |3|00|transport res: 28 respCode 227
0120205116|copy |3|00|transport error: Curl Error strings have been compiled out.
0120205116|copy |3|00|transport error buffer: connect() timed out!.
0120205116|copy |3|00|Making further upload attempts for 'XXXXXXXXXXXX-boot.log'
0120205116|dns  |3|00|DNS lookup for '[iisftpserver-url]'(XXX.XXX.XXX.XXX) TTL=60
0120205116|copy |3|00|'ftp://username:****@[iisftpserver-url]/XXXXXXXXXXXX-boot.log' to '[iisftpserver-url](XXX.XXX.XXX.XXX)'
0120205152|copy |4|00|Upload of 'XXXXXXXXXXXX-boot.log' FAILED on attempt 2 (addr 1 of 1)
0120205152|copy |3|00|transport res: 28 respCode 227
0120205152|copy |3|00|transport error: Curl Error strings have been compiled out.
0120205152|copy |3|00|transport error buffer: connect() timed out!.
0120205152|copy |3|00|Making further upload attempts for 'XXXXXXXXXXXX-boot.log'
0120205152|copy |3|00|'ftp://username:****@[iisftpserver-url]/XXXXXXXXXXXX-boot.log' to '[iisftpserver-url](XXX.XXX.XXX.XXX)'
0120205341|copy |4|00|Upload of 'XXXXXXXXXXXX-boot.log' FAILED on attempt 3 (addr 1 of 1)
0120205341|copy |3|00|transport res: 28 respCode 227
0120205341|copy |3|00|transport error: Curl Error strings have been compiled out.
0120205341|copy |3|00|transport error buffer: connect() timed out!.



The last 3 lines of the above log stand out to me, but I don't know what they mean or why they're occurring. What is "28 respCode 227" ?