agent's status don't became 'BUSY'

burhankhan
Joined: Fri 21 of Jan, 2011

agent's status don't became 'BUSY'

Posted:Wed 26 of Jan, 2011 (12:07 UTC)
Dear All
I am using asterisk 1.6.2.15 for real time. When an agent is taking call its status still does " SIP/201 (dynamic) (Not in use)". How can i over come this problem.