Automated redial for transfer

udovandijke
Joined: Tue 21 of Jun, 2011

Automated redial for transfer

Posted:Tue 21 of Jun, 2011 (17:04 UTC)
Hi,
We have a small (really small) callcenter that transfers callers with an outside line to a company.
We would like that the caller comes back to our callcenter if the transfer failed for whatever the cause of this failing is.

Does anyone have a script or idea for this?

Thanks