Hello guys, im new here, i do work with voip (started like 2 months ago) and im having a few problems, not sure if this is
this forums idea, but here i go.
People of my company always complain about call dropping, sometimes they are in the middle of a call and this just
"finishes itself", i do check the logs for hangupcauses and stuff but it looks like that the call was finished "normally".
Is this "call dropping" expected? I mean we have around 300 voip extensions, in a MPLS (diferrent places), sometimes a
"drop" is expected? It cant be 100% because it depends of a lot of factors like routers, switchs, MPLS speed, internet
speed, routing, QOS? We do have a vlan and QOS, but its not even close to 100%.
I mean, im kinda lost since i never experienced that kind of issue before, any help will be appreciated.
Thanks in advance.