Is there a way to customize ring strategy?

mpaulson
Joined: Fri 25 of Apr, 2014

Is there a way to customize ring strategy?

Posted:Mon 28 of Apr, 2014 (19:00 UTC)
As you may know the Asterisk Queue ring strategy has options - Leastrecent, Fewestcalls options. which only ring on "AGENT" who got least or fewest calls in queue. Can we edit these options to make it "AGENTS" so the call does pass on to next available agents in the order of calls taken?