Domestic Predictive Dialer, IVR Setup, CRM Integration

prologixsales
Joined: Thu 09 of Apr, 2015

Inbound Call Centre Solutions- Automatic Call Distribution (ACD)

Posted:Fri 24 of Apr, 2015 (02:59 UTC)
An ACD is a specialized phone system that routes (distributes) incoming calls to teams of agents assigned to various call queues. Queues are simply ordered list of calls to be dispatched to agents. The ACD oversees the process of placing incoming calls into the proper queue, assigning priority to those calls based on various factors (the order of their arrival, the importance of the caller, the urgency of the caller’s situation), and ultimately dispatching those calls to an available agent.

Price starting from as low as INR 899 or $ 14 per seat, per month.

Contact us with your requirement and tailor made solution for your business/ call center.

Phone-7073214443
Skype- prologix.sales
Email- sales@prologixsystems.com
prologixsales
Joined: Thu 09 of Apr, 2015

Dialer-VoIP-PRI-Hosted-TFN-DID-IVRS-PHP-CMS Solutions

Posted:Thu 16 of Apr, 2015 (11:48 UTC)
For any further details please reach us on:
Phone-7073214443
Skype- prologix.sales
Email- sales@prologixsystems.com

prologixsales
Joined: Thu 09 of Apr, 2015

Domestic Predictive Dialer, IVR Setup, CRM Integration

Posted:Thu 16 of Apr, 2015 (02:53 UTC)
Contact us with your requirement and tailor made solution for your business/ call center.

Phone-7073214443
Skype- prologix.sales
Email- sales@prologixsystems.com