Phonebook Entry Name Not Displaying on Handset

sc0ttjm
Joined: Thu 17 of Sep, 2015

Re: Phonebook Entry Name Not Displaying on Handset

Posted:Tue 20 of Oct, 2015 (17:00 UTC)
Thanks synchronousict but I only have 1 name stored in the phone book (My Mobile Phone Number) as a test and this isn't working.
synchronousict
Joined: Wed 02 of Jul, 2014

Re: Phonebook Entry Name Not Displaying on Handset

Posted:Tue 20 of Oct, 2015 (11:13 UTC)
Thanks, but, some time it happens, if there more then one name for single phone number. Duplicate name may cases this.
sc0ttjm
Joined: Thu 17 of Sep, 2015

Phonebook Entry Name Not Displaying on Handset

Posted:Thu 17 of Sep, 2015 (16:03 UTC)
I have a Mitel 5224 Dual mode phone running in SIP mode (thanks to help found on this site).
The handset is connected to a hosted services as a SIP Extension.
I can add entries into the Phone Book with a Name either on the phone or via the web interface, but when I dial out or the person listed dials in, only the number is displayed on the handset, not the name.
Just above the Phone Book entries list there is a note as follows;
"Notes: if a Name is not programmed, the Number that is programmed will be displayed when viewing Phone Book contacts on your phone. The order that contacts are programmed on this page determines the order they are presented on your phone"
I'm assuming this means that if a name is entered then this is what should be displayed?
Does anybody know how to get the name to show when people call me that are saved in my address book?

Thanks in advance
Scott