Contact Center Technology by UCN

• UCN is a hosted telephony solutions provider, offering hosted contact center technology at extremely competitive rates.

Products include:

• Virtual Call Center
• Hosted ACD Software
• CTI Software
• Hosted IVR Software
• Workforce Management Software
• Customer Satisfaction Research
• Hosted Call Center Solutions
• Customer Service Survey
• Call Center Survey
• Computer Telephony Integration

UCN Technology Pages

IVR -UCN provides hosted Interactive Voice Response Systems
CTI -UCN provides state of the art hosted computer telephony integration software
WFM -Workforce Management has quickly become one of UCN's strongest points
ACD -UCN's Automatic Call Distrubition software is an essential contact center tool