Visual IVR Call Flow from Anveo

Powerful and Easily Configured

Anveo's Visual Call Flow Technology is the main reason that Anveo truly excels over its competition. Anveo gives you more options and flexibility to design the way Anveo will handle your calls. Anveo Visual IVR Call Flow is FREE and it is available with all subscription plans including FREE plan.

Visual Call Flow Designer

Call Flows can be easily created using Anveo's online Visual Designer. Simply drag-and-drop the building blocks (Call Flow Controls) as you create a Call Flow.

Call Flow Management

Anveo provides a powerful set of Call Flow management options. You can make a copy of any Call Flow, download Call Flow to a file, import Call Flow from the file and even share your Call Flow with others.

Business-Based Call Flow Templates

As easy as it is to use Anveo's Visual Designer, it can be even easier with the use of Anveo's many business based call flow templates. You're free to customize any template to suit your business needs. Additionally, you can visit the Anveo online community to see what Call Flows other Anveo users have created.

Data Integration Capability

Anveo Call Flow can be integrated with other systems. With minimal technical expertise, you can bring a data from your database into your Call Flows or submit a data to a web server.

Anveo Call Flow Highlights

  • Web Based Visual Call Flow Designer
  • over 38 powerful Call Flow Controls to choose from
  • Text to Voice Capability
  • Google Calendar Integration
  • Ring multiple phones
  • Mid-conversation call transfer between phones
  • Mid-conversation call switch to different phones
  • Custom Ringtones with multiple audio formats supported
  • NEW Ability to place callers into a conference call
  • NEW Receive FAXes
  • NEW Answer a phone call using Gizmo or Skype client
  • Powerful Voicemail
  • Can send Instant Messages to popular IM clients (ICQ, AIM, GTALK, MSN)
  • HTTP based Voice and Data integration with your in-house business applications
  • Many Call Flow templates and examples to help you get started
  • NEW Option to Save/Load Anveo Call Flow to/from a file
  • NEW Ability to share Call Flow with other Anveo users
  • plus MORE!

Call Forwarding/Call Transfer/Call Termination Options

Anveo Visual IVR Call Flow provides many call forwarding options
  • Forward a call to Gizmo5
  • Forward a call to SIP URI (for example to your Asterisk server)
  • Forward a call to another phone number
  • Forward a call to multiple phone numbers
  • Forward a call to Anveo Communicator
  • Forward a call to Skype

IM Integration Options

Anveo allows you to send Instant Messages right from the IVR Call Flow!
Anveo IVR Call Flow has integration with the following major IM networks.
  • Anveo
  • Google Talk
  • ICQ
  • AIM
  • MSN

How Anveo Call Flow can be used

  • to empower your Anveo phone number from over 48 countries.
  • to empower your Anveo Communicator
  • to empower Anveo ContactME (click-to-call) button/widget
  • to empower Anveo Call Campaign; Voice Broadcast with custom IVR
  • integrated with other systems via Anveo API to implement automated phone related tasks such as: Order Phone Verification, Appointment Reminder etc.
  • Developers can use Anveo Visual Call Flow to create internet enabled Voice 2.0 applications without writing a single line of code!

Anveo Visual Call Flow Updates

April - 2010: 3 new Call Controls were implemented: 'Send Keys', 'Fax Detect' and 'Human or Machine'
March - 2010: Voicemail PRO Call Control now has options to customize Voicemail Audio Prompts used during voicemail interaction. You can use you custom audio messages to replace Anveo's prompts and thus create an audio theme that matches your corporate style in any language.
March - 2010: Voicemail PRO Call Control now has options to customize Voicemail Audio Prompts used during voicemail interaction. You can use you custom audio messages to replace Anveo's prompts and thus create an audio theme that matches your corporate style in any language.

Call Flow Management

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Call Flow Example

callflowsample.png


Call Flow Controls

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Created by: anveo, Last modification: Wed 21 of Apr, 2010 (16:23 UTC)


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