Aheeva Contact Center Solution
Created by: frank_sbr,Last modification on Mon 23 of May, 2005 [23:29 UTC]
http://www.aheeva.com/
Aheeva Contact Center Solution is complete suite of product for Call Center based on Asterisk. Features include the following:
Call us at 514-223-2581 or email us at info@aheeva.com
Aheeva Contact Center Solution is complete suite of product for Call Center based on Asterisk. Features include the following:
- IVR capabilities
- Inbound capabilites including Skills Based Routing
- Script Designer for IVR and Skills Based Routing script
- Outbound capabilities with different dialing mode (preview,predictive,progressive and broadcast)
- Quality Monitoring Evaluation forms Included with Digital Recording and Screen Capture
- Digital Recording
- Screen Capture
- Remote Management (web based, support for IE and FireFox)
- Real-Time Statistics
- Up to 30 Canned Reports
- Load Balancing (configuration n+1), Multi-site supprt
- Real Time Adherence
Call us at 514-223-2581 or email us at info@aheeva.com
Comments
333Lost Calling Lists
Hi.
We have some troubles with Aheeva's Calling List, we are losting its contents. In another words seems to be the related MySQL tables it was truncating.
Someone may give me some guide about where have investigate? (log file, mysql log, transaction log, etc)
Thanks in advance!
Pepe
333low quality support