Asternic: The real-time Asterisk visual operator panel

Flash Operator Panel displays information about your Asterisk PBX activity in real time via a standard web browser with Flash plugin. The display and button layout is configurable, you can have more that a 100 buttons on the screen at once. It also supports contexts: you can have one server running and many different client displays (for hosted PBX, different departments, etc). It can monitor several asterisk servers at once. It can integrate with CRM software, by popping up a web page (and passing the CLID) when a specified button is ringing, and it also can be used to enable click-to-dial for web based applications.

You can see at a glance:

• What extensions are busy, ringing or available
• Who is talking and to whom (clid, context, priority)
• SIP registration status and reachability
• Meetme room status (number of users) in the room
• Queue status (number of users waiting)
• Message Waiting Indicator and count
• Parked channels
• Logged in agents or queue members
• Last call details
• Details for queues and agents

You can perform these actions:

• Hang-up a channel (double click the colored dot on the button)
• Transfer a call leg via drag&drop (drag the phone icon on a button to another button)
• Originate calls via drag&drop
• Barge in on a call using drag&drop
• Set the caller id when transferring or originating a call
• Automatically pop up web page with customer details
• Click-To-Dial, click on a web link to fire a dial command
• Set the absolute timeout for a call when transferring

See also

• Web site: http://www.asternic.org/
• Mailing List: operator_panel@lists.house.com.ar
• Interview with Nicolas Gudino, Developer of Flash Operator Panel http://www.sineapps.com/news.php?rssid=82
• Asterisk GUI
• Asterisk at Home comes with the Flash Operators Panel, and the freePBX installed out of the box.

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• Asterisk | Asterisk GUI