How to configure Asterisk and eyeBeam

CounterPath's eyeBeam a multimedia communicator designed to enhance the user's communications experience in Voice over IP. Whether you are a consumer or Small Office/Home Office (SOHO) user, eyeBeam allows you to stay connected and manage your calls and availability with a comprehensive suite of carrier-grade Voice, Video, IM and Presence features.

eyeBeam account configuration:

Menu | File | Account Settings

Create an account for your Asterisk connection with the following settings:

Account page

Account Name: <Full Name>
Protocol: SIP
User ID: <username>@x.x.x.x
Password: <secret>
Display Name: <Full Name>
Authorization name: <username>
Register with Domain and receive calls: CHECKED
Send outbound via:
Domain: CHECKED

Voicemail page (optional)

Check for Voicemail: CHECKED
Number to dial for checking voicemail: <internal number to dial for voicemail control mode>
Number for sending calls to voicemail: <internal number to dial for voicemail>

eyeBeam configuration:

Make sure that Silence Supression (to avoid RFC3389 warnings on Asterisk console) is diabled:
Menu | File | Preferences | Network
Preserve bandwidth during silence periods: UNCHECKED

Asterisk configuration:

Standard SIP user in sip.conf & extensions.conf

Example Configuration in sip.conf

;------------------------------------------------------------------------------
; PHONE MODEL TEMPLATES
; These templates are used to shorten up the phone entries and describe the
; model specific technical part
;------------------------------------------------------------------------------
[phone-eyebeam](!)
; This is the template for all eyebeam phones (also knows as XLite/XPro)
type=friend
host=dynamic
qualify=yes
disallow=all
allow=alaw
allow=gsm
allow=h263
allow=h263p
dtmfmode=rfc2833
canreinvite=no

;------------------------------------------------------------------------------
; PHONE CONFIGURATION TEMPLATES
; These templates are used to shorten up the phone entries and describe the
; port type specific configuration
;------------------------------------------------------------------------------
[config-internal](!)
; This is the template for internal lines
context=incoming-internal
accountcode=0010
callgroup=1
pickupgroup=1

;------------------------------------------------------------------------------
; PHONES
;------------------------------------------------------------------------------
[comp-scorpio](phone-eyebeam,config-internal)
username=comp-scorpio
secret=*****************
callerid="Leopoldo's Computer" <10>
mailbox=81
nat=no

[comp-lap-leo](phone-eyebeam,config-internal)
username=comp-lap-leo
secret=*****************
callerid="Leopoldo's Laptop" <12>
mailbox=81
nat=yes

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Asterisk | Asterisk Configuration | Channel Configuration | Configuration for Specific Phones