BasicTalk Average User Rating
Based on 1 Reviews
BasicTalk is a new home phone service offering from Vonage that allows customers to make calls anywhere in the United States for $9.99 per month plus taxes and fees. There's no contract required, and it is free to keep your number. BasicTalk requires a BasicTalk Box, which is an adapter that allows customers to use their existing Internet connection in order to make calls. BasicTalk currently comes with a free BasicTalk Box.
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Basic Talk is Terrible
Posted: Jan 07, 2014
Sound Quality Reliability Features Customer Service Price Overall User Rating
I subscribed to BT in mid December. It is now Jan. 7 and I still have no service. Their customer service, if you can call it that, is useless. The problem is that I want to transfer my present number. BT just can't seem to manage this even though they SAY they offer this service. I just keep getting emails asking for the account # I want to transfer even though I have given it to them several times. They are still scratching their heads over the number transfer. Contacting them to complain is next to impossible. I posted a complaint on their Facebook page and got a lame response. Then they deleted my FB complaint. Steer clear of them. They are either totally incompetent or fraudulent.