BroadVoice Reviews


BroadVoice Average User Rating

Based on 6 Reviews

BroadVoice is an Internet phone service (VoIP) provider that specializes in residential VoIP phone service. Read reviews about BroadVoice below, or if you are a current or former customer, write your own.


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6 Users Reviewed BroadVoice on www.voipreview.org

BroadVoice Has Been Awesome

Posted:
Sound Quality Reliability Features Customer Service Price Overall User Rating
The Good:

great call quality, quick customer service

The Bad:

haven't noticed any cons yet

So here is my review: About a year and a half ago our household still used traditional landline telephone service, and since we didn't seem to be using the house phone very often (everyone in our family has a cell phone), my husband suggested getting rid of the house line all together in order to save money. Maybe I am "old school", but I don't like the idea of not having a landline phone in my house, even if we all do have cell phones. So I made a compromise that I would research broadband phone service and get a plan for us that would allow us to keep our home phone service for a good price. I found this site, and ended up going with Broadvoice. I am glad I did because there is no difference in the call quality or reliability compared to our old traditional phone service, and the cost savings are big for us. If you're like me and want a solid home phone line without having to spend a whole lot, then check out Broadvoice.

New Customer and could not be happier!

Posted:
Sound Quality Reliability Features Customer Service Price Overall User Rating
The Good:

Great customer service, cheaper than the phone I had previously.

The Bad:

So far, the service has been good enough to not have any complaints.

After years of frustration with my old phone line, I recently switched to BroadVoice, and I have been very impressed with the quality of the phone calls and the phone bills I have been receiving. I have realized that switching to BroadVoice was a great decision for me during these tough economic times because it saves me a significant amount of money per month. I would recommend it to anyone because not only is the service great, it is also considerably cheaper than other phone options. I currently use it for my home phone and business phone, as I run my business out of my home. it has many features that I did not even know I could get with the standard plan. makes me wonder why I did not switch over sooner!

More than gets the job done for home phone service

Posted:
Sound Quality Reliability Features Customer Service Price Overall User Rating
The Good:

Does everything I need it to and more

The Bad:

can't think of any

We finally switched over to Broadvoice for our home phone system and couldn't be happier. We had initially made the switch over from regular telephone service to VoIP about a year ago, but we made the mistake of going with Vonage. With Vonage we struggled with reliability and customer service. Since switching to Broadvoice three months ago, we have been very satisfied with the quality of phone service. We have not experienced any outages up to this point, and when we had a question about a feature, Broadvoice's customer service agent was quick to get it addressed. Definitely recommend them.

Best thing for the price I have ever bought

Posted:
Sound Quality Reliability Features Customer Service Price Overall User Rating
The Good:

Cost ease of installation

The Bad:

none so far

We used Broadvoice for 4 months. In those 4 months, the service went down MULTIPLE times

Posted:
Sound Quality Reliability Features Customer Service Price Overall User Rating
The Good:

Cheap, easy setup

The Bad:

Customer Service, Connection Reliability, Company as a whole

We used Broadvoice for 4 months. In those 4 months, the service went down MULTIPLE times, lost our connection, it would come back periodically. When this would happen, I would attempt to contact Customer Service and was waiting on hold for 30 min + sometimes, by the time they would answer the service would be back up again and wouldn't get anywhere with support. Sometime I'd just give up after being on hold for so long. After talking with support they only had a few suggestions and wouldn't help out any further. Terrible company, terrible organization. I would never recommend anyone to use them for serivces, it doesn't work! look at the other reviews, their employees have no clue!

Broadvoice is ok

Posted:
Sound Quality Reliability Features Customer Service Price Overall User Rating
The Good:

The Bad:

I have had Broadvoice for almost 2 years and am somewhat satisified. Its good, not the best, has great usability, but its costing me $32 a month (on the $19 plan). They say it only cost $19 but then they hit you with all like of fees!



BroadVoice reviews from current or former customers.


Created by: admin, Last modification: Fri 11 of Oct, 2013 (21:18 UTC)


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