Call Center Dialer

Call Center Software
Provider Software Details
Vonage Business Call-Center
  • No hardware, software or up-front capital costs
  • Carrier-class architecture with built-in enhanced features
  • 100% scalable to fit your needs
Details
Call Center Software AVOXI: Cloud-based Contact Center Software
  • Inbound & Outbound Hosted Call Center Solution
  • Quality assurance tools to improve agent performance
  • Live monitoring & real time reporting
  • Starting as low as $18 per seat
Details

Convox Dialer

from Deepija Telecom Pvt. Ltd.


Convox Dialer helps in improving the performance of Man Power of Contact Center. It comes with
Different Analytic Reports.



Highlighted Inbound Features

  • Inbuilt IVR
  • ACD(Automatic Call Distribution) on Different Logics
  • Inbuilt Scheduler for defining different call flow for holidays, office-working hours, non-office working hours.
  • Dynamic CRM Builder
  • Multiple CRM for Multiple Process in Single Application.
  • Screen Transfer From One Level to Another Level of Agents
  • Play Queue Number and Estimated Hold Time to Caller.
  • Defining Queue Overflow.

Highlighted Outbound Features


Customization is possible as per specific requirement.

Contact Details
Email - sales@deepijatel.com
Website - www.deepijatel.com
Phone - +91 40 49325555

Total Visits
2423

Convox Dialer

from Deepija Telecom Pvt. Ltd.


Convox Dialer helps in improving the performance of Man Power of Contact Center. It comes with
Different Analytic Reports.



Highlighted Inbound Features

  • Inbuilt IVR
  • ACD(Automatic Call Distribution) on Different Logics
  • Inbuilt Scheduler for defining different call flow for holidays, office-working hours, non-office working hours.
  • Dynamic CRM Builder
  • Multiple CRM for Multiple Process in Single Application.
  • Screen Transfer From One Level to Another Level of Agents
  • Play Queue Number and Estimated Hold Time to Caller.
  • Defining Queue Overflow.

Highlighted Outbound Features


Customization is possible as per specific requirement.

Contact Details
Email - sales@deepijatel.com
Website - www.deepijatel.com
Phone - +91 40 49325555

Total Visits
2423
Created by: deepijatelecom, Last modification: Sat 09 of Jun, 2012 (14:58 UTC)
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