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Call Center Dialer
Call Center Software
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AVOXI: Cloud-based Contact Center Software
Convox Dialerfrom Deepija Telecom Pvt. Ltd.
Convox Dialer helps in improving the performance of Man Power of Contact Center. It comes with
Different Analytic Reports.
Highlighted Inbound Features
- Inbuilt IVR
- ACD(Automatic Call Distribution) on Different Logics
- Inbuilt Scheduler for defining different call flow for holidays, office-working hours, non-office working hours.
- Dynamic CRM Builder
- Multiple CRM for Multiple Process in Single Application.
- Screen Transfer From One Level to Another Level of Agents
- Play Queue Number and Estimated Hold Time to Caller.
- Defining Queue Overflow.
Highlighted Outbound Features
- Predictive Dialing
- Preview Dialing
- External CRM Integration
Customization is possible as per specific requirement.
Email - firstname.lastname@example.org
Website - www.deepijatel.com
Phone - +91 40 49325555
Created by: deepijatelecom, Last modification: Sat 09 of Jun, 2012 (14:58 UTC)
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