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Sat 17 of May, 2008 [19:51 UTC]

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  • Juan Ortega, Thu 15 of May, 2008 [10:33 UTC]: Hi everybody, I'm Juan, an ITCom student, and I need to know what basic elements I need to create a VoIP network. Can anybody helpme, please?,Thank you very much
  • gineta, Wed 14 of May, 2008 [03:58 UTC]: any here not fine the configuration of firewall juniper -screem for VOIP asterisk????
  • Anoop Prabhakaran, Tue 13 of May, 2008 [12:16 UTC]: I am developing Asterisk IVR, Whenever i make a internation call to the IVR system, the DTMF is not getting detected properly, this happens only for the first time, second call onwards system works fine. why this is happening
  • joe, Mon 12 of May, 2008 [04:27 UTC]: Is there an opensource browser based softphone, or a system like Busta where everything is not manages through their website?
  • Nick Barnes, Fri 09 of May, 2008 [11:36 UTC]: Christopher - yesterday I tried an Asterisk install on a CentOS 5.1 box with stock GUI and it all worked fine. Sorry I can't help.
  • aero, Fri 09 of May, 2008 [08:20 UTC]: can someone help me out on this, i tried to play some sound files on my asterisk box and this is the error message i got. WARNING[4429]: format_wav.c:169 check_header: Unexpected freqency 22050 May 8 11:17:39 WARNING[4433]: codec_gsm.c:194 gsmtolin_fra
  • Christopher Faust, Thu 08 of May, 2008 [14:15 UTC]: I beleive that I may have to change something in the xserver configuration. Please advise
  • Christopher Faust, Thu 08 of May, 2008 [14:14 UTC]: Everything was perfect. In the bios I have increased the memory allocated Still receive input not supported on my display.
  • Christopher Faust, Thu 08 of May, 2008 [14:13 UTC]: This would not be my main box. I am doing some testing to see if I can install zaptel and asterisk 1.4 on a full centos 5.1 box with development software Its bizzare, because before I went through the asterisk and zaptel installation everything was perfe
  • Nick Barnes, Thu 08 of May, 2008 [13:44 UTC]: Christopher - I can't see any way in which an Asterisk installation would muck your GUI, but remember that it is advised not to use a GUI on an Asterisk box anyway.
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Call Center Software from DSC

Page Contents




Call Center Software

Database Systems Corp. (DSC) provides call center software products and outsourcing services to a wide range of industries and government organizations. DSC has been in business since 1978 and has developed call center software solutions that automatically broadcast voice messages using Voice broadcasting technology. This phone system is used both within marketing and sales organizations as well as communities that broadcast emergency messages to its members.

DSC software can connect agents to a phone system with one standard interface using the DSC call center software solution. Existing applications can be significantly enhanced by placing computer telephony integration phone functions and features within existing desktop programs, whether they are designed for the Web or Windows. The DSC stand-alone Softphone can be used in conjunction with these existing applications.

The DSC Softphone connects to the DSC phone systems. Extensive reports, statistics, and graphs are included with this Softphone to help effectively manage the use of the DSC phone system. These systems can answer phones employing both analog and digital phone lines. DSC supports VOIP phone systems and can perform autodialing functions on outbound VOIP cards.

Contact Database Systems Corp.

Contact DSC at (602) 265-5968 or use the following Contact Form.

Computer Telephony and VoiceXML Software

DSC has developed a complete suite of computer telephony software solutions including both inbound and outbound call processing systems that support VoiceXML. DSC software also include softphone and CRM applications that are fully integrated with the PACER and WIZARD phone systems.

ACD Software

ACD software is an integral part of the PACER and WIZARD phone systems. The DSC ACD Distributes calls to the appropriate individuals and groups, which is a critical function of any intelligent phone system. When combined with DSC IVR software, this ACD software solution provides a very sophisticated call distribution business tool.


Interactive Voice Response Software

IVR software Interactive Voice Response is a computer telephony phone application that accepts voice input and/or touch-phone keypad selection. The IVR responds to this input by providing appropriate information in the form of voice answer or provides a connection to a "live" operator.

Voice Broadcasting Software

Voice broadcasting is a mass communication technique that broadcasts pre-recorded phone messages to hundreds or thousands of call recipients at once. Voice Broadcasting has both commercial and community applications. Bulk messages can be sent to customers or emergency alerts can be delivered to members of your community.


Auto Dialing and Predictive Dialers


Call Center Software Applications


Emergency Management Software and Technology


Number of Visitors 5308



Created by Paul Gillman, Last modification by Paul Gillman on Wed 09 of Jan, 2008 [01:10 UTC]

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