CallMagic - Contact Center Solution

Call Center Software
Provider Software Details
Vonage Business Call-Center
  • No hardware, software or up-front capital costs
  • Carrier-class architecture with built-in enhanced features
  • 100% scalable to fit your needs
Details
Call Center Software AVOXI: Cloud-based Contact Center Software
  • Inbound & Outbound Hosted Call Center Solution
  • Quality assurance tools to improve agent performance
  • Live monitoring & real time reporting
  • Starting as low as $18 per seat
Details
Call Magic is an innovative all-in-one complete contact center solution based on latest technology, designed to ensure significant improvement in productivity and highest customer satisfaction. It offers top-of-the-line capabilities such as Predictive Dialing PBX, IVR, ACD, Voice Logger, CRM and reporting. CallMagic also offers features such as Multiple Campaign Management, Performance Management, Unified Messaging (Chat, E-mail and SMS), Skill Based Routing, Call Compliance, Centralized Management and many more. It provides powerful value proposition to its call center customers in from of easy scalability, ease-of-use, low Total Cost of Ownership and ability to work seamlessly over TDM or VOIP.
CallMagic is designed keeping in mind that SME contact centers and enterprises expand over a period of time and often look at reduced costs of deployment and other equipments. It also supports Inbound / Outbound calling on PRI/IPLC/SS7.

Vismay Bhatt
Executive - Business Development

PANAMAX INFOTECH LTD.
CallMagic - A Complete Call Center Solution
Mobile: +91-99789-13301
Direct US: +1-818 450 5785
SkyPe: vishmay_b
E-Mail: vismay.bhatt@panamaxil.com URL: www.panamaxil.com

Call Magic is an innovative all-in-one complete contact center solution based on latest technology, designed to ensure significant improvement in productivity and highest customer satisfaction. It offers top-of-the-line capabilities such as Predictive Dialing PBX, IVR, ACD, Voice Logger, CRM and reporting. CallMagic also offers features such as Multiple Campaign Management, Performance Management, Unified Messaging (Chat, E-mail and SMS), Skill Based Routing, Call Compliance, Centralized Management and many more. It provides powerful value proposition to its call center customers in from of easy scalability, ease-of-use, low Total Cost of Ownership and ability to work seamlessly over TDM or VOIP.
CallMagic is designed keeping in mind that SME contact centers and enterprises expand over a period of time and often look at reduced costs of deployment and other equipments. It also supports Inbound / Outbound calling on PRI/IPLC/SS7.

Vismay Bhatt
Executive - Business Development

PANAMAX INFOTECH LTD.
CallMagic - A Complete Call Center Solution
Mobile: +91-99789-13301
Direct US: +1-818 450 5785
SkyPe: vishmay_b
E-Mail: vismay.bhatt@panamaxil.com URL: www.panamaxil.com

Created by: panamax_v, Last modification: Thu 07 of Jul, 2011 (12:55 UTC)
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