To find a Cisco Registered Partner to work with please use the following link:

http://tools.cisco.com/WWChannels/LOCATR/jsp/partner_locator.jsp

You can also find some by searching www.google.com for "Cisco Registered Partner"

When buying Cisco gear it is important to follow these guidelines:

Grey Market Products

Cisco is committed to helping its customers receive quality products that are delivered with added value. When products are purchased on the grey market, rather than through Cisco authorized distribution and resale channels, Cisco cannot guarantee the source and quality of those products.

Counterfeit Products

Counterfeit products can be hardware, software, or documentation to which a Cisco trademark or logo has been affixed without proper consent from Cisco. These include products that do not originate from Cisco manufacturers or are produced without the approval of Cisco, and any products that are produced with the intent to counterfeit or imitate an original Cisco product.

Counterfeit Warning Signs

1. The product is being offered at much greater discount than genuine Cisco products.

2. The product that the end user receives has Cisco labelling, logo, and trademark, but performance and appearance are inconsistent when compared to similar, genuine Cisco products.

Cisco software licenses, warranties, and support services do not transfer to new owners when used, or second-hand equipment is sold through the grey market. End users that purchase equipment from the grey market may not receive the product support and other benefits that are typically associated with Cisco products.

Software Licensing Policy

The licenses Cisco provides with the operating system software (such as Cisco IOS Software and Cisco CatOS that is included in Cisco router and switch products), are personal to the first end user and are non-transferable. Although product owners are allowed to transfer, resell, or release used hardware, the licence does not permit them to transfer, resell, or release the software that runs on it.

This policy also applies to Cisco standalone software applications. Second-hand Cisco products that include software may not be legally operated without first purchasing a new software license from Cisco.

Cisco Warranty

Cisco products are sold with express end-user warranties. These warranties are personal to the first end user, and, unless expressly authorized by Cisco, the warranty may not be transferred to any new purchaser. If a company plans to purchase product through unauthorized channels, it should be aware that such equipment is sold without a Cisco warranty, and that Cisco may deny all warranty support for this equipment. The terms of the Cisco warranty do not affect the customer''s statutory rights, which may vary from country to country.

Cisco Authorized Refurbished Equipment

Customers considering the purchase of second-hand equipment can purchase fully warranted and supported Cisco used equipment through the Cisco Authorized Refurbished Equipment program. This program provides price-sensitive customers with a legitimate alternative to the grey market.

Customers looking for used Cisco equipment can now be assured of the quality and support they come to expect from new Cisco products, through the Cisco Authorized Refurbished Equipment program. Cisco Authorized Refurbished Equipment gives customers a price competitive alternative to buying uncertified and unlicensed products off the secondary market. All equipment sold through this program is labeled "Refurbished by Cisco Systems", indicating that the product is Cisco tested, refurbished, authorized, and supported.

Advantages to customer:

-Fully tested and refurbished by Cisco
-Current revision IP-only software and new software license included
-Full warranty protection (same as new) through Ciscos Technical Assistance Center
-Automatically eligible to add SMARTnet Maintenance or other service contracts for extra support
-Both current and end-of-sale products available
-Competitive pricing

If you are interested in purchasing used equipment this Cisco Authorized Refurbished Equipment program will work great for you and your company. Inventory varies daily, and sales are on a first-come, first-served basis. For current inventory and pricing please contact us.