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Fri 09 of Jan, 2009 [00:57 UTC]

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Easy To install Java Based Queue Callback

Created by: rhutchinson,Last modification on Tue 17 of Jun, 2008 [20:26 UTC]
Java Based Queue Callback

First off, this is my very first time creating a wiki page. So if I am blowing by some rules here or screwing something up I apologize in advance. Just try to help me out.

So a while back I needed a program that would ask a caller in an asterisk/trixbox queue for there phone number and call them back. I wanted it to be very reliable with nice features. Working for a goverment agency I was able to get ahold of some grant money and I hired a pretty smart programer to develop this code with the intention of share it with everyone. I am hoping others can contibute and keep making this better.

Anyway, attached is a zip file of all the code with a word doc file of the instructions to install.

I would appreciate any feedback and if you do use it, please leave a comment letting me know what you think.

Thanks!

Here is the code:
Image


Comments

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by pmathews, Thursday 18 of September, 2008 [21:34:06 UTC]
This looks like a great callback solution; however, I can't seem to figure it out. I can successfully route a potential callback into it, but the AGI IVR that it routes to seems to be missing some audio files - it goes straight to 'you-entered', and says the extension; then it appears it tries to take the name, but fails to play a soundfile telling you to state your name. After that, you can press pound and it hangs up. Looks like a potentially great solution, but I can't seem to get it to work.
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333Sounds great but unable to get it working

by magga, Tuesday 01 of July, 2008 [16:42:53 UTC]
Hi,

This sounds great but I am unable to get it working on Trixbox 2.6.1. Is there any possibility of providing some clearer instructions or instructions that are correct for TB 2.6.1?

Thanks