Foniva Contact Center Software screenshoots

Call Center Software
Provider Software Details
Vonage Business Call-Center
  • No hardware, software or up-front capital costs
  • Carrier-class architecture with built-in enhanced features
  • 100% scalable to fit your needs
Details
Call Center Software AVOXI: Cloud-based Contact Center Software
  • Inbound & Outbound Hosted Call Center Solution
  • Quality assurance tools to improve agent performance
  • Live monitoring & real time reporting
  • Starting as low as $18 per seat
Details
logo_150.jpg

http://www.foniva.com
info@foniva.com
+1.514.316.1602+1.866.924.6072

Full web based Manager Login Page

manager-welcome-page.png


Resources management (agent, groups, queues, agent's skills, pbx ...)

manager-welcome-campaigns.png

manager-agents.png


Graphic call flow design

Foniva.ScreenShoot.Callflow.970.jpg

manager-welcome-callflow.png


Realtime statistics (agents, queues, waiting calls ...)

Foniva.ScreenShoot.Livestats.970.jpg

Foniva.ScreenShoot.Livestats.Calls.png

Foniva.ScreenShoot.Livestats.cals.970.jpg


Detailed built-in and custom statistics

manager-welcome-report.png

Foniva.ScreenShoot.Dashboard.970.jpg


Agent Panel with call center toolbar, embedded browser, advanced screen-pop scripting

agent-panel-login.png

agent-panel-loggedin.png

logo_150.jpg

http://www.foniva.com
info@foniva.com
+1.514.316.1602+1.866.924.6072

Full web based Manager Login Page

manager-welcome-page.png


Resources management (agent, groups, queues, agent's skills, pbx ...)

manager-welcome-campaigns.png

manager-agents.png


Graphic call flow design

Foniva.ScreenShoot.Callflow.970.jpg

manager-welcome-callflow.png


Realtime statistics (agents, queues, waiting calls ...)

Foniva.ScreenShoot.Livestats.970.jpg

Foniva.ScreenShoot.Livestats.Calls.png

Foniva.ScreenShoot.Livestats.cals.970.jpg


Detailed built-in and custom statistics

manager-welcome-report.png

Foniva.ScreenShoot.Dashboard.970.jpg


Agent Panel with call center toolbar, embedded browser, advanced screen-pop scripting

agent-panel-login.png

agent-panel-loggedin.png

Created by: foniva, Last modification: Sun 31 of Jul, 2011 (18:51 UTC)
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