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Sat 04 of Jul, 2009 [12:38 UTC]

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Grandstream

Created by: emv,Last modification on Thu 25 of Jun, 2009 [13:48 UTC] by dlublink
http://www.grandstream.com

Grandstream is a manufacturer of SIP VOIP products.

Find a Better replacement?


Products


Mini-review: Grandstream products are generally easier to configure than competitive units. However if something goes wrong you may have no idea why: detailed status and error messages are not provided.



Grandstream Configuration Tool



Support

Where to buy




Download ring tone for Grandstream phones

http://www.tikalnetworks.com/support/

Download Stable Firmware and other applications


http://www.grandstream.com/DOWNLOAD/

Download Beta and Development Firmware




Comments on Firmware and other issues


There is a forum thread here for posting comments and issues.

IMPORTANT NOTE REGARDING FIRMWARE - FROM GRANDSTREAM

Firmware support for versions older than 1.0.6.7 will not ba available starting August 1st, 2005. This applies to HT-286, HT-486 and BT-101/2 models.
If you have any question please contact support@grandstream.com


Quality Issues

  • The grandstream ATA devices are extremely unreliable, do not reconnect after power or internet outages, have problems with DTMF and download firmware at each reboot. Before purchasing these devices, DO YOUR HOMEWORK.
  • The GXP2000s have serious issues with registration and are VERY sensitive to electrical interference. Before you purchase these phones, you should order 1 or two devices and try them out.
  • Grandstream's new ticket system is extremely unreliable and if you take more than 30 seconds to write a comment, it logs you off and tells you your ticket might not have been posted
  • If you do not update a ticket within 7 days, they automatically close it. This includes holidays and weekends
  • The money you save on the initial cost of these devices, you'll lose when you lose time trying to get support for the devices

News


See Also


Comments

Comments Filter
222

333

by linkx, Wednesday 19 of March, 2008 [06:25:52 UTC]























































222

333Re: GrandStream: Very Bad Option

by david.huang, Tuesday 18 of March, 2008 [02:57:34 UTC]
try our ipphone and ata , maybe it will satisfy you . more detail ,click my name .

222

333More chance to select ipphone and ata

by david.huang, Tuesday 18 of March, 2008 [02:56:30 UTC]
one more chance to resell ipphone and ata with infineon solution .
little compalin , and get quick technical support
222

333Don't Bother!

by wiley14, Monday 31 of December, 2007 [01:01:10 UTC]
Unless you like wasting time and money - don't bother getting anything made by GS! I bought a HT-386 and from day one I have had trouble with it. The support pepople don't seem to know anything! Mine doesn't even have the reset switch!

As a firmware engineer myself, this has to be the worst possible company.
222

333New Beta Firmware 1.1.4.16!!!

by iDLEx, Monday 09 of July, 2007 [21:49:39 UTC]
Hi Guys,
This is the latest beta of firmware 1.1.4.16 . (BT200, GXP2000 and GXP2020).

http://www.idlex.net/?p=10

Enjoy!
iDLEx
222

333GrandStream: Very Bad Option

by martincab, Thursday 24 of August, 2006 [00:12:03 UTC]
l
222

333.

by martincab, Wednesday 19 of July, 2006 [17:32:02 UTC]
.
222

333Re: Grandstream Budgetone issues

by bayotle, Tuesday 28 of February, 2006 [12:39:15 UTC]
Hey Peter, thanks for posting that. I purchased a phone from telesmartnetworks.com about a month ago, needless to say after a month I still haven't heard back from them. Since you stated you only got 2 out of 20 as replacements, think i'll just take this as a loss/learning experience and find another phone for my clients. It would be of help to all of us if we had a 'ratings' section where we could look at available phones / reviews and problems or pluses with each.
222

333Grandstream Budgetone issues

by pkoegel, Tuesday 28 of February, 2006 [03:29:21 UTC]
We have over 70 Budgetone 102 in use (Customers) Over 20 of those are garbage, the rest has issues,network noice or didn't work right. We replaced and will replace with softphones or other IP phones. I would never recoment and use Grandstream again. Warranty - we got 2 phones as a warranty replacement. The rest - we have to replace it and pay the price.
222

333Re: Asterisk-Budgetone g729 problems

by m, Thursday 19 of January, 2006 [01:50:24 UTC]
Does your asterix device understand the SIP protocol? Budgetone understands SIP only. Your asterix device will certainly understand IAX (Inter Asterix eXchange) but may or may not understand SIP. Which device do you have?