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Sat 22 of Nov, 2008 [08:13 UTC]

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InteractiveIntelligence

Created by: ben.fulton,Last modification on Sun 27 of Aug, 2006 [17:45 UTC] by e42006
Interactive Intelligence

http://www.inin.com

Call Center and Enterprise solutions for businesses, both traditional telephone and SIP based. The flagship product, Enterprise Interaction Center, is highly customizable through a tool called Interaction Designer.

The Interaction Client desktop software acts as a softphone and controls analog phones as well. Several other client versions are available as well as a COM API that can be used to design a custom softphone.

Discuss Interactive Intelligence software in their Forums

Comments

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222

333Integrate

by geek_cl, Saturday 21 of June, 2008 [14:57:26 UTC]
then just add 2 machines,
1.- SIP/Proxy Ondo
2.- Interactive intelligence


part of extensions.conf

(inin)  
context=default
type=friend
callerid="Asterisk PBX"
dtmfmode=rfc2833
canreinvite=no
host=192.168.0.23
port=5060

(ondo)  
context=default
type=friend
callerid="Ondo Sip Proxy"
dtmfmode=rfc2833
canreinvite=no
host=192.168.0.26
port=5060


just, ondo route the calls to inin and here to the PSTN.

(sorry, with wiki syntax and my english)
222

333Integrate

by geek_cl, Wednesday 24 of October, 2007 [15:55:15 UTC]
Hi all ,

somebody can integrate asterisk to inin ?

today i can call from a sip account on asterisk to sip account on inin (cic)
but i can't call to the PSTN throug ININ from a asterisk account ,

somebody has integrated this ?

thanks a lot