OmegaDial

OmegaDial is a web-based autodialer for high-volume call campaigns that works with Asterisk. It was designed to keep large pools of call agents busy, on the phone and talking to potential customers. It works hand-in-hand with the Configurator, Asteria Solutions Group's Asteriskā„¢ configuration tool.

Features

  • Support for TDM, T1/E1, and VoIP.
  • Hundreds of concurrent dials (throughput dependent on servers and bandwidth).
  • Highly Customized Answering Machine Detection (AMD) for enhanced message playback capability.
  • Easy to use graphical IVR builder for campaigns requiring prompts and custom sounds.
  • Web interface for campaign setup, scheduling, uploading sound files, and number pools.
  • Campaign statistics including throughput, call duration, polling results.
  • When combined with Assist Call Center Agent interface, easy integration with web-based customer relationship management (CRM) applications.



OmegaDial is a web-based autodialer for high-volume call campaigns that works with Asterisk. It was designed to keep large pools of call agents busy, on the phone and talking to potential customers. It works hand-in-hand with the Configurator, Asteria Solutions Group's Asteriskā„¢ configuration tool.

Features

  • Support for TDM, T1/E1, and VoIP.
  • Hundreds of concurrent dials (throughput dependent on servers and bandwidth).
  • Highly Customized Answering Machine Detection (AMD) for enhanced message playback capability.
  • Easy to use graphical IVR builder for campaigns requiring prompts and custom sounds.
  • Web interface for campaign setup, scheduling, uploading sound files, and number pools.
  • Campaign statistics including throughput, call duration, polling results.
  • When combined with Assist Call Center Agent interface, easy integration with web-based customer relationship management (CRM) applications.



Created by: cchasteria, Last modification: Fri 20 of Feb, 2009 (17:36 UTC) by ewieling
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