OmegaDial
Features
- Support for TDM, T1/E1, and VoIP.
- Hundreds of concurrent dials (throughput dependent on servers and bandwidth).
- Highly Customized Answering Machine Detection (AMD) for enhanced message playback capability.
- Easy to use graphical IVR builder for campaigns requiring prompts and custom sounds.
- Web interface for campaign setup, scheduling, uploading sound files, and number pools.
- Campaign statistics including throughput, call duration, polling results.
- When combined with Assist Call Center Agent interface, easy integration with web-based customer relationship management (CRM) applications.
Created by: cchasteria, Last modification: Fri 20 of Feb, 2009 (17:36 UTC) by ewieling
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