Database Systems Corp. Predictive Dialer

Database Systems Corp. provides a complete line of computer telephony services and products including several series of call center predictive dialing phone systems.

Predictive Dialer Phone Systems

The PACER and WIZARD computer phone systems are state-of-the-art predictive dialers that handle inbound and outbound phone calls for small to large call centers. The PACER predictive dialer supports digital phone lines while the WIZARD phone system is our entry level analog predictive dialer. Calls are either initiated by the phone system or accepted from the outside and distributed in an intelligent fashion to your service agents using ACD systems. Developed with industry standard components (Dialogic, Intel, and Windows), the PACER phone system has features and functions that can only be found in large scale PBX’s, but at a fraction of the cost. These systems incorporate advanced answering machine detection logic using Dialogic cards and software.

And this advanced phone system has predictive dialer capability that cannot be found in most of these larger phone systems. With the optional IVR systems available with the PACER phone, callers can perform self-help functions without speaking with your agents by making simple selections using the keypad on their phone sets.

Predictive Dialing Demonstration

Database Systems Corp. has prepared a full length presentation of our PACER predictive dialer with CTI software and softphone that you can easily download and view. Included in this presentation are several different PACER campaign demonstrations along with an explanation of our computer telephony integration capability with online reports. This presentation includes PACER's robust features plus a tutorial on its predictive dialer. Also included is a presentation on remote agents and web integration. Simply click Predictive Dialer Demo to start the download process of our demo.

DSC also provides a FREE autodialer software simulation service that helps estimate the size of a predictive dialing system based upon campaign requirements.

Other Products and Services

Database Systems Corp. offers a wide range of CTI products and services for businesses and call centers. The following are just a few of these products:

• ACD Systems and ACD Software
• Autodialer - DSC autodialer phone systems and software
• Phone Answering Services - automated answering services using IVR technology
• Interactive Voice Response - IVR software routines and IVR hosting services
• Computer Telephony Software - CTI Software and Phone Systems
• IVR Software - Interactive voice response development software
• IVR Systems - PACER and WIZARD phone systems with IVR features
• Voice broadcasting and phone broadcast systems and voice broadcasting service
• Softphone Software - Web and PC CTI Enabling Software

Database Systems Corp. Applications

• RUOK - Community calling program for seniors and home alone children
• Emergency Notification Systems - Community alert systems and emergency voice broadcasting services
• Phone Surveys - IVR surveys and application development tools
• Phone Reminders - Voice broadcast phone reminders
• IVR Applications - Listing of variety of IVR phone applications and clients

Call Center Reports

DSC offers complete online reporting with its products and services. The following call reports demonstrate the reporting capability provided by Database Systems Corp.

Contact Database Systems Corp.

Contact DSC at (602) 265-5968 or use the following Contact Form.

See Also

• DSC Predictive dialer webpage.