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Sat 17 of May, 2008 [19:52 UTC]

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  • Juan Ortega, Thu 15 of May, 2008 [10:33 UTC]: Hi everybody, I'm Juan, an ITCom student, and I need to know what basic elements I need to create a VoIP network. Can anybody helpme, please?,Thank you very much
  • gineta, Wed 14 of May, 2008 [03:58 UTC]: any here not fine the configuration of firewall juniper -screem for VOIP asterisk????
  • Anoop Prabhakaran, Tue 13 of May, 2008 [12:16 UTC]: I am developing Asterisk IVR, Whenever i make a internation call to the IVR system, the DTMF is not getting detected properly, this happens only for the first time, second call onwards system works fine. why this is happening
  • joe, Mon 12 of May, 2008 [04:27 UTC]: Is there an opensource browser based softphone, or a system like Busta where everything is not manages through their website?
  • Nick Barnes, Fri 09 of May, 2008 [11:36 UTC]: Christopher - yesterday I tried an Asterisk install on a CentOS 5.1 box with stock GUI and it all worked fine. Sorry I can't help.
  • aero, Fri 09 of May, 2008 [08:20 UTC]: can someone help me out on this, i tried to play some sound files on my asterisk box and this is the error message i got. WARNING[4429]: format_wav.c:169 check_header: Unexpected freqency 22050 May 8 11:17:39 WARNING[4433]: codec_gsm.c:194 gsmtolin_fra
  • Christopher Faust, Thu 08 of May, 2008 [14:15 UTC]: I beleive that I may have to change something in the xserver configuration. Please advise
  • Christopher Faust, Thu 08 of May, 2008 [14:14 UTC]: Everything was perfect. In the bios I have increased the memory allocated Still receive input not supported on my display.
  • Christopher Faust, Thu 08 of May, 2008 [14:13 UTC]: This would not be my main box. I am doing some testing to see if I can install zaptel and asterisk 1.4 on a full centos 5.1 box with development software Its bizzare, because before I went through the asterisk and zaptel installation everything was perfe
  • Nick Barnes, Thu 08 of May, 2008 [13:44 UTC]: Christopher - I can't see any way in which an Asterisk installation would muck your GUI, but remember that it is advised not to use a GUI on an Asterisk box anyway.
Server Stats
  • Execution time: 0.41s
  • Memory usage: 2.18MB
  • Database queries: 34
  • GZIP: Disabled
  • Server load: 0.91

Screen Pop

What is Screen Pop?

The following is the definition for the term Screen Pop from Database Systems Corp.:

  • "One definition refers to a screen pop as simply the "population" of caller information on a call agent's computer screen during the processing of a phone call. This can occur while answering an incoming call or during the processing of an outbound phone call. A second definition describes the fact that caller information appears to "pop up" on the agent's screen when a call is processed."

Screen pop is a computer telephony feature that assists phone agents in identifying the caller. This can occur during inbound call processing using an IVR or during an outbound calling campaign, particularly when using a predictive dialer.

See Also



Created by Paul Gillman, Last modification by Paul Gillman on Fri 25 of May, 2007 [22:03 UTC]

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