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Sipgate

Created by: liawagner,Last modification on Thu 26 of Apr, 2007 [17:49 UTC] by chappell

SIPgate - German-based VoIP Provider



VOIP to PSTN as well as PSTN to VOIP service provider (voicemail is planned and in Germany available as a test).

Subscribers to this service get a public phone number that people can call (in "selected cities" in Austria, Germany and UK). It is free to sign up and to call anybody on the Sipgate network as well as some other VOIP networks (FWD, Iptel, Sipphone.com, IAXTel, Telio.no, freenet, web.de and more). There is no monthly charge for the assigned phone number. Sipgate works with pre-paid accounts, which you can recharge by credit-card or bank-debit (min. €10-€20). There are charges for calls from VOIP to PSTN only.

Sipgate supports ENUM to resolve a phone number to e.g. a sip account. In many cities, numbers assigned by Sipgate are registered with the public DNS, so they can be resolved easily by any phone / provider / Asterisk server which is set up for ENUM. Sipgate sells a GRANDSTREAM BT-101 phone or HandyTone-486 adaptor as well as FRITZ!Box Fon pre-configured and working out of the box.

Currently, sipgate supports the followings codecs: g.711, g.729 and g.726, and unofficially also GSM and iLBC. Unfortunately, with regards to security, neither SRTP nor TLS-secured SIP (SIPS) are supported, but at least they use SIP with digest-auth.

Warning: Sipgate's proxy does not support reINVITEs. This means call transfers, call hold and anything more than the most basic call flows do not work well with this service provider.

Asterisk Addon:
To get SipGate working with Asterisk the parameter:

insecure=very

is needed, at least sometimes in the SipGate part of sip.conf, else no connection is working.

Addon2: If you are planning to use Sipgate for outbound-calls via your * be sure to have a register => to the sipgate-server too. You only can place an outbound call via sipgate, if your * is connected to also receive incoming calls. Otherwise you will run into an error-announcement !

Addon3: Also, at the end of the register line add a "/1234567" where this number is your SipGate number, and configure an extension in your dialplan with the same number - otherwise you can't make outgoing calls and the web-presence indicator shows you as off-line even though you CAN receive incoming calls.

Addon4: To avoid authentication problems when making outgoing calls, make sure you are using xxxx@peername in your dialplan, where peername is the title of the corresponding section in your sip.conf instead of xxxx@sipgate.de. Otherwise your secret=, username=, fromdomain= and fromuser= settings won't take effect. (see Note in description of SIP channels).


Comments

Comments Filter
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333

by psiderov, Wednesday 12 of April, 2006 [20:22:54 UTC]
Sipagate doesn't have anything with sipgate!
222

333Error in proxy domain name...

by psiderov, Wednesday 12 of April, 2006 [20:20:11 UTC]
They have told you sipagate.com ... not sipgate.com ;)!
222

333Mywebcalls voip service with Asterisk via SIP

by dramida, Wednesday 12 of April, 2006 [17:41:38 UTC]
Mywebcalls are claiming sipgate.com as sip proxy but they are wrong because sipgate com isn't resolved by DNS. So using reverse engeneering on their proprietar sof phone I have succeded to find the sip proxy:
62.244.175.135

with this setings in sip.conf , my friends can make calls using asterisk & hard phones to mywebcalls.com
general

register => usr:pwd@62.244.175.135/usr




usr

type=peer
context=local
host=62.244.175.135
username=usr
fromuser=usr
secret=pwd
fromdomain=62.244.175.135
insecure=very
caninvite=no
canreinvite=no
nat=no

222

333Mywebcalls voip service with Asterisk via SIP

by dramida, Wednesday 12 of April, 2006 [17:38:56 UTC]
Mywebcalls are claiming sipgate.com as sip proxy but they are wrong because sipgate com isn't resolved by DNS. So using reverse engeneering on their proprietar sof phone I have succeded to find the sip proxy:
62.244.175.135

with this setings in sip.conf , my friends can make calls using asterisk & hard phones to mywebcalls.com
general
register => usr:pwd@62.244.175.135/usr

usr
type=peer
context=local
host=62.244.175.135
username=usr
fromuser=usr
secret=pwd
fromdomain=62.244.175.135
insecure=very
caninvite=no
canreinvite=no
nat=no

222

333Re: ADDON 3 is a lifesaver

by arivanov, Monday 27 of March, 2006 [20:38:42 UTC]
The note on Addon3 is required if you do not set fromuser= to your sipgate account in the peer definition. If you have set fromuser= correctly it is not required.
222

333

by dippywood, Tuesday 18 of October, 2005 [15:04:33 UTC]
222

333

by dippywood, Tuesday 18 of October, 2005 [15:04:09 UTC]
222

333Sipgate (co.uk) phasing out ENUM

by dippywood, Tuesday 18 of October, 2005 [14:25:46 UTC]
When I made an enquiry as to how to query ENUM information for sipgate subscribers, the technical support staff informed me that the ENUM service was not publically available, and would be discontinued soon.

Ho hum...
222

333

by ewildgoose, Monday 17 of October, 2005 [18:13:49 UTC]
I am absolutely fed up with these guys. I have been using them for more than 9 months now and they have numerous problems. I am particularly sad because I just spent quite a bit of money on stationary and put my sipgate number on it, but the problems have now increased dramatically and I need to move elsewhere (which is going to be really expensive to get everything reprinted, but hey)

The list is long, but:

- Frequently I get cutoff mid call. When I try to redial there is a recorded message which says "your account does not have enough credit" (actually there is plenty of money if you check). This situation persists for 10 mins or more until something resets it
- Frequent line drops. Often the audio drops one way, but the local server doesn't realise the line has dropped (ie must have been dropped by the remote end, not the local end)
- Frequently the phone rings but when you answer it the remote party is not there (dead line). The remote tells me that it just rings and rings for them
- Sometimes the phone does connect but only after a long delay

In addition support is terrible. You send in an email question and it goes into a queue and several days later you *might* get a reply. If you reply to this reply (usually because it's some standard junk message with no useful content) then often there is absolutely no response. I think this is because if the call is closed by sipgate (and you get no indication if it is or not), then I think the response is silently discarded. So the situation is once they close the call you are left replying to thin air and having to wait best part of a week each time to see if they got it or not. I give up and reply to each message as a new problem - at least this way you just have to wait the week for a new response each time...

The website is also frequently wierd and has subtle problems. Bits of it will flick from english to german. The auto billing system sometimes shuts down and doesn't bill properly.

Very disappointed because on the surface it looks like a great system
222

333setup instruction

by mrrafs, Tuesday 12 of April, 2005 [01:07:23 UTC]