A Skype IVR application can be set up by configuring an IVR software to use a Skype serivce. Skype is not SIP based, however, Skype is working on a new release to support SIP.

Unlike traditional IVR system, there is no need for any telephony hardware when setting up a Skype IVR system.

How do people call a Skype IVR?

Skype provides SkypeIn number, which is a regular phone number. People call the SkypeIn number the same way as any other landline or cell phone number. Callers cannot tell any difference between a regular phone number or a SkypeIn number.

Skype IVR Vendors

• Open source IVR example for Skype no hardware required handles PSTN and Skype to Skype calls. IVR for Skype
• PrettyMay offers a Skype Certified IVR system on Windows OS. Skype IVR software
• Voicent offers both inbound and outbound Skype IVR solutions