Telecom Dictionary

Telecom is a sea of acronyms and industry specific terms, a guide is helpful.

  • 911
  • ACD: Automatic Call Distribution
  • ALOC: Average Length of Call (sometimes ACD — Average Call Duration)
  • ANAC: Automatic Number Announcement Circuit
  • ANI: Automatic Number Identification
  • ASR: Answer Seizure Ratio — (successfull calls / total calls) * 100
  • ASR - Automatic Speech Recognition
  • BRI
  • CALEA
  • CENTREX
  • Channelbank
  • CIC: Carrier Identification Codes
  • CLEC
  • CPC
  • CTI: Computer Telephony Integration
  • DID: Direct Inward Dialing Number
  • DNIS: Dialed Number Identification Service
  • E1
  • E&M
  • FXO: Foreign Exchange Office - describes a type of phone interface
  • FXS: Foreign eXchange Station - describes a type of phone interface
  • ISDN: Integrated Services Digital Network
  • ITSP: Internet Telephony Service Provider
  • IVR: Interactive Voice Response
  • LATA
  • LNP: Local Number Portability
  • MWI
  • NEBS
  • NPA-NXX
  • Numbering plans
  • PBX: Private Branch Exchange
  • PDD: Post Dialing Delay. Time between the start of a call and the time the phone starts ringing.
  • POTS: Plain Old Telephone Service
  • PRI
  • PSAP
  • PSTN: Public Switched Telephone Network
  • QSIG
  • REN
  • SIP: Session Initiation Protocol - the main VOIP protocol
  • SS7
  • T1
  • V and H Coordinates
  • VB: Voice broadcasting
  • VBS: Voice broadcast services

See Also




Printed

  • AmazonNewton's Telecom Dictionary{/book} The most frequently seen book on Telecom Industry bookshelves.

Created by: admin, Last modification: Wed 24 of Aug, 2011 (19:26 UTC)


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