VOIP Service Providers T.38
Created by: megacz,Last modification on Sun 31 of May, 2009 [13:42 UTC] by logicvoice
This page serves to maintain a list of VoIP providers who offer T.38 origination/termination.
The following providers offer T.38, but only at the wholesale level (they will not sell to retail customers and do not post pricing):
Note: The "linkable confirmed experience" critera was removed since many providers who offer T.38 but do not advertise it (such as BroadVox) change their level of support over time.
Confirmed
Do not add a provider to this list unless the provider explicitly advertises support for T.38 on their website (not just "fax support"). Please be aware that many providers which do not support T.38 will nonetheless list "T.38 support" as one of the features of the ATA's they sell. This does not count, and these providers do not belong on this list.- Alldaytalk - Support T.38 Fax Residential Broadband phone service provider.
- ContactTel Inbound DID's 100% T38 ,Pay as you go , or 9.95 monthly plan
- FaxDigits - Free personalised US FAX number in Iowa State. Fax to email attachment service in pdf format. Unlimited incoming number of faxes. VOIP T.38 codec enabled for internet faxing reception.
- GAFACHI (United States) - Pay-As-You-Go SIP provider, allows you to choose your method of fax, including T.38, through your on-line account management portal.
- Interec Full T.38 support. SIP/H323 Cisco based. G729, G723, G711 SPAIN Sales Contact: laura@interec.com
- NodePhone (Australia)
- Logic Voice -The NEW Revolution in Voice Communications. Logic Voice provides leading voice, data, converged, and managed phone system for businesses and enterprises who need a proven, responsive, and cost-effective alternative to the phone company monopolies. US48 & Canada Termination only 0.6 cents per minute. Unlimited Inbound Local DIDs for only $0.99 per month. Toll free service for only 0.9 cents per minute
- IP Communications United States - National DID numbers, T.38 included in basic plans. Confirmed working with Asterisk 1.6.
- OMEGA Telecom(Cyprus) - Premium Quality Worldwide Termination with CLI and T.38 fax support. T.38 Fax DID numbers origination and Fax2Email (T.38 and G.711) Service.
- onecentral(Netherlands) Corperate Voice and Fax service provider. Several T.38 based services, including soft-client.
- Premier Voice(USA) - All Premier Voice traffic is terminated directly to the PSTN for the highest quality service possible.
- www.rangetel.com - Rangetel provides T.38 faxing to Canada and United States with full origination and termination to over 7000 rate centers. Rangetel fax service is used over cellular, satellite and broadband connections. Rangetel has the highest faxing success rate available. Contact info(@)rangetel.com for more information
- SWISSIPCOM(Switzerland) - SwissIPcom support T.38 faxing for outbound and inbound to all over europe and the US, we are terminating over 30,000 faxes every month over T38 protocol without a problem.
- Telecomservice (Austria) SIP/IAX2 provider, Austrian geo-numbers, PBX services, T38-Fax, PRI and BRI interface for existing PBX integration
- http://www.thinktel.ca Canadian Origination & Termination, We support T.38 for both Origination and Term Contact stephen.halliday@thinktel.ca
- TieUs Technology - Support T.38 Fax - Business SIP Trunk services in 20+ major Canada Cities including Vancouver, Victoria, Calgary, Edmonton, Ottawa, Oshawa, Toronto, Winnipeg, Quebec, Montreal. DID origination and termination, Response Point IP PBX system. Hosted PBX solutions. SIP Trunking and IP Trunking with long distance package.
- TOUBATEL (France) - Toubatel is supporting T.38 fax outbound and inbound.
- http://www.transcom.net IPtransit is a Global voip transit network that supports T.38 by default for fax, (or G711 if that isnt suitable) PAYG if required
- WTS Telecom T.38 with G.711 failover Worldwide Termination for VoIP Fax. Support ATAs for termination. Fax Wholesale. Fax Blasting is allowed.
The following providers offer T.38, but only at the wholesale level (they will not sell to retail customers and do not post pricing):
- Broadvox GO! SIP Trunking - Several multi-line SIP Trunking plans to choose from. All support T.38 faxing.
- Broadvox Wholesale - Competitive wholesale VoIP Origination and Termination pricing. Supports T.38 faxing.
Note: The "linkable confirmed experience" critera was removed since many providers who offer T.38 but do not advertise it (such as BroadVox) change their level of support over time.
Alternatives
- SatFax Networks (Canada) - SatFax Networks has a new method for fax over VoIP that is more reliable than using standard T.38. SatFax Fax Terminal Adapters will work over any form of High Speed Internet connection including Wireless Internet, Cellular Internet, and all bands of Satellite Internet services.
- ZCarrier Inc. ZCarrier Full T.38 support. SIP/H323, Wholesale VoIP Provider
Crippled
- Packet8 (United States) - Packet8 now support T.38 faxing service, although only with the provider-supplied ATA device ("The Packet8 fax plans are currently only available to Packet8 existing customers who purchase a new BPA410 phone adapter for Fax Extension"). For more info. Click Here.
- BroadVox Direct (residential offering, no longer offered) has T.38 support which was once reported to work with t38modem, but will no longer work with new accounts. You need a cryptographic credential which is entombed in the ATA they ship you, and the company is quite stubborn about never releasing that credential to the customer. So, basically, it's only T.38 if you use their ATA, and they're doing their darndest to use crypto to keep it that way.
- Draytel (UK) - acknowledged in their FAQ that they support t.38 fax relay. In conjunction with a HT386 and an SPA-2102, I have used them without any problems to transmit faxes to the US. Rate is about $0.02 per minute, pay as you go. You can test it for free (no commitment) with a two port FXS T.38 compliant ATA (HT386, SPA2102) and two different draytel accounts. Update (June 2007) DrayTEL has confirmed that they do not support T.38 on PSTN calls (see comment below)
Rumored
If you can provide a link to the provider's website indicating T.38 support for any of these entries, move it to the first list and link the evidence. If you can disconfirm, move them to the next list and include the date tested. Providers who claim that T.38 is coming "real soon now" should be disconfirmed due to the fact that almost all of those who make this claim remain in this state indefinitely.- ComCanada Communications CRTC Registered, Provider of Hosted PBX, DID service, Toll Free, equipment sales, consulting, and retail/wholesale origination & termination. T.38 Supported ( but no confirmation). 1-877-697-VOIP
- MondoTalk - World wide T.38 support. Inbound and Outbound. Clear quality, Low rates. Call plans for many countries including utimed calls for Australia. No access fees, No contracts, No cancellation fees, No flag falls and No Connection fees. Too many features to mention here. (no mention of T.38 anywhere on their site)
- FreeDigits (United States) - Rumored outbound-only support for T.38 SIP through faxdigits.com server ("recommends T.38-compatible adapter for outbound" but does not promise T.38 support). inbound faxes are converted to .pdf e-mail attach by the server
- Lingo
- Iristel website indicates that their adapters include T.38 support, but does not state that the service actually includes it. 100% Canadian Telephone Company. Unlimited Extended plan from $15.95. Iristel seamlessly bridges the gap between IP networks and the PSTN. Iristel's VoIP solution is ideal for Calling Card, VoIP carriers, CLEC's, Asterisk owners and virtual carriers requiring local service within Canada. Iristel also offers virtual T.38 faxing solutions both inbound & outbound.
- Gradwell - UK provider, website states that faxing is possible with a Sipura SPA 2002 and Peter Gradwell informs me that their SIP termination service supports it (and it is untested with their IAX termination service).
Disconfirmed
- teliax
- iaxtel
- VoiceMeUp
- Talkin2ya/Budgetphone (Netherlands) - say in their FAQ (in Dutch) that they support t.38 fax relay, however, a call to their help desk (december 2006) revealed that they do not support T38, in spite of what is mentioned their FAQ.
Wanted
- Providers offering both IAX-voice and T.38 (ie T.38 over SIP or H.323 — not necessarily over IAX)
- Telecomservice (Austria) SIP/IAX2 provider, Austrian geo-numbers, PBX services, T38-Fax, PRI and BRI interface for existing PBX integration
- Pay-As-You-Go providers with T.38

Comments
333Re: Gafachi T.38 support
Please send me some informations about how to configure asterisk (i mean special udptl.conf settings, etc) and the Linksys ATA to work with Gafachi!!
I need these informations to configure an SPA2102 and i want to use t38 with Gafachi as soon as possible, i tried a lot (with debug server debug messages) but i dont have any success yet..
Send me infos to: szab100 .at. wnex.hu
thx!
Szabolcs
333Gafachi T.38 support
333
333Premier Voice...not so premier
333Bandwidth.com
They just notified me that they have plans on releasing T.38 in the "near future." My guess is that it will be around December, which is when they are doing some system changes.
-Michael
333Gafachi not 100% T.38 - Support Lacking
YMMV.
333re: voicemeup
333
signup for our services and send faxes.. but stop deleting our service..
We use Freeswitch and callwaver and have 100% success rate, what is your problem ?
333DrayTEL do not support T.38
For a SIP to SIP call if both SIP devices support T.38 then a fax can
be sent using T.38. We don't support T.38 on our incoming/outgoing
PSTN calls.
Regards,
DrayTEL
Broadband Phone Calling
333Draytel?