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  • Juan Ortega, Thu 15 of May, 2008 [10:33 UTC]: Hi everybody, I'm Juan, an ITCom student, and I need to know what basic elements I need to create a VoIP network. Can anybody helpme, please?,Thank you very much
  • gineta, Wed 14 of May, 2008 [03:58 UTC]: any here not fine the configuration of firewall juniper -screem for VOIP asterisk????
  • Anoop Prabhakaran, Tue 13 of May, 2008 [12:16 UTC]: I am developing Asterisk IVR, Whenever i make a internation call to the IVR system, the DTMF is not getting detected properly, this happens only for the first time, second call onwards system works fine. why this is happening
  • joe, Mon 12 of May, 2008 [04:27 UTC]: Is there an opensource browser based softphone, or a system like Busta where everything is not manages through their website?
  • Nick Barnes, Fri 09 of May, 2008 [11:36 UTC]: Christopher - yesterday I tried an Asterisk install on a CentOS 5.1 box with stock GUI and it all worked fine. Sorry I can't help.
  • aero, Fri 09 of May, 2008 [08:20 UTC]: can someone help me out on this, i tried to play some sound files on my asterisk box and this is the error message i got. WARNING[4429]: format_wav.c:169 check_header: Unexpected freqency 22050 May 8 11:17:39 WARNING[4433]: codec_gsm.c:194 gsmtolin_fra
  • Christopher Faust, Thu 08 of May, 2008 [14:15 UTC]: I beleive that I may have to change something in the xserver configuration. Please advise
  • Christopher Faust, Thu 08 of May, 2008 [14:14 UTC]: Everything was perfect. In the bios I have increased the memory allocated Still receive input not supported on my display.
  • Christopher Faust, Thu 08 of May, 2008 [14:13 UTC]: This would not be my main box. I am doing some testing to see if I can install zaptel and asterisk 1.4 on a full centos 5.1 box with development software Its bizzare, because before I went through the asterisk and zaptel installation everything was perfe
  • Nick Barnes, Thu 08 of May, 2008 [13:44 UTC]: Christopher - I can't see any way in which an Asterisk installation would muck your GUI, but remember that it is advised not to use a GUI on an Asterisk box anyway.
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VOIP Service Providers T.38

This page serves to maintain a list of VoIP providers who offer T.38 origination/termination.

Confirmed

Do not add a provider to this list unless the provider explicitly advertises support for T.38 on their website (not just "fax support"). Please link to the appropriate evidence in your entry. Please be aware that many providers which do not support T.38 will nonetheless list "T.38 support" as one of the features of the ATA's they sell. This does not count, and these providers do not belong on this list.

  • http://www.transcom.net IPtransit is a Global voip transit network that supports T.38 by default for fax, (or G711 if that isnt suitable) PAYG if required
  • http://www.thinktel.ca Canadian Origination & Termination, We support T.38 for both Orignation and Term Contact stephen.halliday@thinktel.ca
  • FaxDigits - Free personilised US FAX number in Iowa State. Fax to email attachment service in pdf format. Unlimited incoming number of faxes. VOIP T.38 codec enabled for internet faxing reception.
  • GAFACHI (United States) - Pay-As-You-Go SIP provider, allows you to choose your method of fax, including T.38, through your on-line account management portal.
    • Note: you can sign up for an account with Gafachi without providing any payment information (ie credit card). Once signed up, you are able to see a lot more information. (Of course you can't actually use the service until you supply payment information.)
    • There is confirmation that GAFACHI's T.38 service works with OpenPBX.
  • NodePhone (Australia) - acknowledged in their FAQ that they support t.38 fax relay
  • TOUBATEL (France) - Toubatel is supporting T.38 fax outbound and inbound.
  • SWISSIPCOM(Switzerland) - SwissIPcom support T.38 faxing for outbound and inbound to all over europe and the US, we are terminating over 30,000 faxes every month over T38 protocol without a problem.
  • Premier Voice(USA) - All Premier Voice traffic is terminated directly to the PSTN for the highest quality service possible.
  • OMEGA Telecom(Cyprus) - Premium Quality Worldwide Termination with CLI and T.38 fax support. T.38 Fax DID numbers origination and Fax2Email (T.38 and G.711) Service.
  • WTS Telecom T.38 with G.711 failover Worldwide Termination for VoIP Fax. Support ATAs for termination. Fax Wholesale. Fax Blasting is allowed.

Note: The "linkable confirmed experience" critera was removed since many providers who offer T.38 but do not advertise it (such as BroadVox) change their level of support over time.

Alternatives


  • SatFax Networks (Canada) - SatFax Networks has a new method for fax over VoIP that is more reliable than using standard T.38. SatFax Fax Terminal Adapters will work over any form of High Speed Internet connection including Wireless Internet, Cellular Internet, and all bands of Satellite Internet services.

Crippled


  • Packet8 (United States) - Packet8 now support T.38 faxing service, although only with the provider-supplied ATA device ("The Packet8 fax plans are currently only available to Packet8 existing customers who purchase a new BPA410 phone adapter for Fax Extension"). For more info. Click Here.

  • BroadVox has T.38 support which was once reported to work with t38modem, but will no longer work with new accounts. You need a cryptographic credential which is entombed in the ATA they ship you, and the company is quite stubborn about never releasing that credential to the customer. So, basically, it's only T.38 if you use their ATA, and they're doing their darndest to use crypto to keep it that way.

  • Draytel (UK) - acknowledged in their FAQ that they support t.38 fax relay. In conjunction with a HT386 and an SPA-2102, I have used them without any problems to transmit faxes to the US. Rate is about $0.02 per minute, pay as you go. You can test it for free (no commitment) with a two port FXS T.38 compliant ATA (HT386, SPA2102) and two different draytel accounts. Update (June 2007) DrayTEL has confirmed that they do not support T.38 on PSTN calls (see comment below)

Rumored

If you can provide a link to the provider's website indicating T.38 support for any of these entries, move it to the first list and link the evidence. If you can disconfirm, move them to the next list and include the date tested. Providers who claim that T.38 is coming "real soon now" should be disconfirmed due to the fact that almost all of those who make this claim remain in this state indefinately.


  • MondoTalk - World wide T.38 support. Inbound and Outbound. Clear quality, Low rates. Call plans for many countries including utimed calls for Australia. No access fees, No contracts, No cancellation fees, No flag falls and No Connection fees. Too many features to mention here. (no mention of T.38 anywhere on their site)
  • FreeDigits (United States) - Rumored outbound-only support for T.38 SIP through faxdigits.com server ("recommends T.38-compatible adapter for outbound" but does not promise T.38 support). inbound faxes are converted to .pdf e-mail attach by the server
  • Lingo
  • SunRocket
  • Iristel website indicates that their adapters include T.38 support, but does not state that the service actually includes it. 100% Canadian Telephone Company. Unlimited Extended plan from $15.95. Iristel seamlessly bridges the gap between IP networks and the PSTN. Iristel's VoIP solution is ideal for Calling Card, VoIP carriers, CLEC's, Asterisk owners and virtual carriers requiring local service within Canada. Iristel also offers virtual T.38 faxing solutions both inbound & outbound.
  • Gradwell - UK provider, website states that faxing is possible with a Sipura SPA 2002 and Peter Gradwell informs me that their SIP termination service supports it (and it is untested with their IAX termination service).

Disconfirmed


  • teliax
  • iaxtel
  • Voicemeup
  • Talkin2ya/Budgetphone (Netherlands) - say in their FAQ (in Dutch) that they support t.38 fax relay, however, a call to their help desk (december 2006) revealed that they do not support T38, in spite of what is mentioned their FAQ.

Wanted

  • Providers offering both IAX-voice and T.38 (ie T.38 over SIP or H.323 — not necessarily over IAX)
  • Pay-As-You-Go providers with T.38
  • Bandwidth.com T.38 Support
Created by megacz, Last modification by Marcus on Tue 13 of May, 2008 [18:30 UTC]

Comments Filter

Re: Gafachi T.38 support

by Szabolcs Frühwald on Monday 10 of March, 2008 [15:14:14 UTC]
Ransak!

Please send me some informations about how to configure asterisk (i mean special udptl.conf settings, etc) and the Linksys ATA to work with Gafachi!!
I need these informations to configure an SPA2102 and i want to use t38 with Gafachi as soon as possible, i tried a lot (with debug server debug messages) but i dont have any success yet..

Send me infos to: szab100 .at. wnex.hu

thx!

Szabolcs

Gafachi T.38 support

by Ransak on Wednesday 02 of January, 2008 [05:43:23 UTC]
I can confirm Gafachi's T.38 support works with using Asterisk T.38 passthrough and a Linksys 3102 ATA (as of Dec 07 anyway).

by Bob The Cat on Wednesday 28 of November, 2007 [20:54:32 UTC]
chris ? want to try us before you delete stuff ? i smell a law suit coming your way for loss of business.

Premier Voice...not so premier

by Kevin Lee on Tuesday 09 of October, 2007 [19:53:17 UTC]
Customer support absolutely lacking. From the first day I started the "test" account process to today it has been just over a month we still cannot terminate properly. I've sent e-mails left voicemails and have received no support. I would highly recommend everyone to not use them.

Bandwidth.com

by Mike on Thursday 04 of October, 2007 [20:30:16 UTC]
I use Bandwidth.com for all of my clients, and have requested T.38 support form them several times.

They just notified me that they have plans on releasing T.38 in the "near future." My guess is that it will be around December, which is when they are doing some system changes.

-Michael

Gafachi not 100% T.38 - Support Lacking

by Richard Yoo on Friday 07 of September, 2007 [23:25:42 UTC]
Gafachi informed me that they don't support Linksys (ie, Cisco) TA's doing T.38... even though the TA's work fine delivering T.38 at other providers. I've also read that other people are having issues getting T.38 working 100% so it doesn't seem to be an isolated incident. Furthermore their tech support needs a little polish as they couldn't debug my SIP calls at all and I finally had to send them a pcap file from Wireshark before they agreed there was a problem. So just a heads up that it seems like they're doing a "best effort" delivery of T.38 and not really supporting it 100%. Currently, I'm waiting to see if they'll refund my money since they can't deliver what I paid for. sigh

YMMV.

re: voicemeup

by megacz on Friday 24 of August, 2007 [05:26:08 UTC]
Sorry, BobTheCat; we get a lot of spam here and your original posting had a whole lot of non-T38-related stuff. Particularly the mention of fax2pdf — you wouldn't believe how many companies think that this is the same thing as T.38. Anyways, looks like you guys do advertise support for it; sorry for the confusion.

by Bob The Cat on Friday 17 of August, 2007 [17:18:29 UTC]
megacz... what else do you want ?

signup for our services and send faxes.. but stop deleting our service..

We use Freeswitch and callwaver and have 100% success rate, what is your problem ?

DrayTEL do not support T.38

by Stig Even Larsen on Friday 15 of June, 2007 [08:33:56 UTC]
DrayTELs answer to my question on T.38 support:

For a SIP to SIP call if both SIP devices support T.38 then a fax can
be sent using T.38. We don't support T.38 on our incoming/outgoing
PSTN calls.

Regards,

DrayTEL
Broadband Phone Calling

Draytel?

by Sebastian Skracic on Wednesday 08 of March, 2006 [14:36:41 UTC]
In Draytel's <a href="http://www.draytel.org/user_guide.html#fax">User Guide</a> it's stated they support T.38. They are a pay-as-you-go VoIP provider with average termination prices and 1p billing increment. Anyone tried to verify their claims? I've signed up for an account with them, and here's the excerpt from my device logs (I'm using Fritz! box fon 7050 which has experimental, non-documented T.38 support):
<pre>
Mar 8 15:31:24 voipd1293: call to sip:004456000xxxxx@draytel.org established
Mar 8 15:31:24 voipd1293: >>>udp Request: ACK sip:004456000xxxxx@217.14.132.166
Mar 8 15:31:28 voipd1293: fax tone detected, tones 0, ms 6083
Mar 8 15:31:30 voipd1293: fax tone off, tones 0, ms 2546
Mar 8 15:31:30 voipd1293: switch to T.38
</pre>

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