Virtual PBX Reviews

VirtualPBX
VirtualPBX Average User Rating

Based on 4 Reviews

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VirtualPBX is a business virtual PBX and business phone system provider based in the United States. VirtualPBX, the company, not to be confused with the generic term "Virtual PBX", offers a variety of business telephone systems and services to fit all sizes of companies. Read VirtualPBX reviews below from current and former customers. If you have experience with VirtualPBX, then write your own VirtualPBX review.


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4 Users Reviewed VirtualPBX

Handles everything we need it to do

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We signed up with VirtualPBX about 4 months ago. We originally were on a smaller plan since we only had 4 employees but as we have scaled up to 12, VirtualPBX has been able to seamlessly scale with us. Price point is unbeatable, service is reliable. Would highly recommend

Virtual PBX: Happy with Stability, Quality

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We were using Comcast's VOIP service for years, but were getting to a point where we couldn't add more lines to that service. I therefore started researching hosted PBX solutions and decided to sign up for three different ones and try them all out for a month before deciding. The three providers I tried were RingCentral, Ringio and Virtual PBX. In the end I went with Virtual PBX because they were the only ones that provided the ability to record all calls - which we need for training purposes. I ordered a couple of phones and was happy to see how easy it was to set them up. At first I had some issues with delays and dropped calls, but with the help from their customer support I discovered multiple issues with our network setup. Once these were fixed the quality of the calls improved and we had no more dropped calls. I only have good things to say about the technical support have received. It is important for anybody who is looking to use VOIP to understand that no matter which provider you choose the call quality will depend on the connection from the phone and all the way to the PBX. That means your internal network, your ISPs network, and the VOIP providers network. My guess is that 95% of peoples VOIP issues are because of issues on the local network or with the ISP. Dont underestimate the scope of switching your companys phones to VOIP, do a pilot run to work out the bugs before you go big. Today we have over 25 phones running on Virtual PBX and are very happy with the stability, call quality, and cost savings over Comcast. @Karmaza B: What is a CLOUN? Sorry, but I really can't take your review serious

Virtual PBX: Sound Quality

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I am very unhappy with the hesitation when speaking on my Virtual PBX phone. Worse than a cell phone. I have discussed this with customer service and told that is how the sound quality is. when i call someone - they say hello - but wonder if i am on the phone as there is a delay - until i say hi back - i dont hear them say hi

Virtual PBX

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Sound Quality Reliability Features Customer Service Price Overall User Rating

Just cancelled my account with Virtual PBX. They arbitrarily doubled the monthly service charge without any notification. After calling to find out why my bill had doubled the response I received was "We had to charge more to remain competitive". What? I refuse to deal with any company that simply tries to slide in extra, but doubling the price with notification. I'D STAY FAR AWAY.



VirtualPBX is a business virtual PBX and a business phone system provider based in the United States.

See also

VirtualPBX is a business virtual PBX and a business phone system provider based in the United States.

See also

Created by: admin, Last modification: Wed 27 of Apr, 2016 (17:13 UTC)
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