XVB - Voice Application Server / HostedIVR solution based on asterisk ( V2, build 6202 / and experimental image with centos 6.2, chan_dongle, asterisk 1.8.xxx out of the box ).

The virtual-pbx application is intended for processing incoming/outgoing calls in an isolated environment (numbered plan, routing calls, phones, cdrs, web gui and so forth. ) for multiple users.

Virtual-pbx application include:

• Processing incoming / outgoing calls.

• Completely isolated environment for different users ( incoming / outgoing routes, dial plan, sip-endpoints, web-interface, cdrs, call-recordings, etc ).

• Custom user greetings support.

• Email/Twitter notifications.

• Multiple language voice prompts.

• Text To Speech ( TTS ) for multiple languages.

• 'Simple' or 'Expert' mode for configuration.

• Custom music on hold (MOH) for each user.

• Multiple language WEB interface

• xml/json API support.

• Flexible customisation for system voice messages.

• Managing voice mail via phone or WEB interface.

• User specified time zones support.

• Call transfer support ( blind transfer ).

• Smart call pickup.

• White / Black lists support for each IVR item.

• Journal configuration changes.

• CDR support.

• XML backup / restore configuration.

• Multiple roles within a single IVR account.

• Privated / Shared DIDs support.

• SQL reports.

• Management API.

• Call routing based on Google.Calendar events.

• Support Google Analytics for calls trekking.

• Radius accounting.

• Background music for Find-Me / Queue calls.

• Asterisk 1.8 ( optional ).

• Support for wideband / HD audio codec ( g722 ).

• Email/Web interface Branding.

• Recording outgoing calls ( auto / on demand ).

• Full DTMF history for each call.

• Support presettings for SIP providers.

• Support Multi-tenant asterisk with Kamailio as sip registrar server / load balancer.

• Easy to update.

• speedyAGI server ( greater stability && high performance )

• FMC - Fixed Mobile Convergence / Call transfer without breaking the call.

• Google-chart for extended statistics for: DialOut, Queue, CallBlast, Polling, etc

• WEB logon / logoff for the agents of the queue.

• Support for perl plugins.

• Several types of extensions:
  • Playback ( with time tags feature ) / Auto Attendant
  • VoiceMail
  • DialOut with Find-Me feautures.
  • Company Directory
  • Schedule
  • WEB-Request
  • Chat-Room ( with WEB broadcasting via IceCast and call recording )
  • Fax2Email
  • DTMF2Email
  • Polling (Voting)
  • DISA
  • Podcast2Phone gate
  • ACD Queues
  • CallBack
  • DateTime
  • Fax on Demand
  • Bulletin board system
  • CallBlast ( Predictive Dialer )
  • WEB Variables
  • Stored DB variables
  • Goto If
  • Alarm Clock ( Telephone Reminder / Wake Up )
  • Google Calendar - Shedule: checks status busy / free.
  • RoboTEXT with support money, date, time, phonenumber, percent, degree formats
  • MP3 Streaming
  • Call Parking
  • GoogleCalendar - Events: reads events via TTS + confirmation / cancellation of events.
  • Paging / Intercom
  • Play DTMF Tones

start using right now - just download vmware image and run it in VMWare Player !

See also

• Virtual PBX