This page is for all of the different Calling Card Solution Providers out there that have Turn-Key Solutions to offer. Please post info about your solution with links to the Data Sheets or White Papers as well as a way for companies to contact you if they are interested.

• Place multiple brands of calling cards in the market
• Provide prepaid services to residential and business customers
• Route traffic to numerous carriers
• Maintain real-time maintenance and business analysis
• Generate unlimited PINs

For a quote or to schedule a DEMO call 212.918.4990 or email us at sales@ipsmarx.com

IVR Technologies, Inc.

Talking SIP

Enhanced Services Modules

• The 800/888/877/900 Termination Module allows the termination of toll or toll-free calls to a local phone number. This module allows prompt and efficient redirection of toll-free numbers to various termination numbers without the traditional delay and overhead. The 800 Termination module also provides full billing and accounting of all traffic that passes through each toll-free number.

• The Debit Card Module provides calling card functionality to Talking SIP™. Prepaid and postpaid accounts are authenticated and authorized manually by DTMF key presses or automatically based on the caller's ANI or IP address and then prompted for the desired destination. The caller's destination is rated and least cost routed where Talking SIP™ then connects the caller through to the desired destination. The call is tracked to detect when the caller wishes to make another call without having to be re-authenticated. When the account balance is depleted the call is automatically disconnected. Once the call is disconnected the account balance is updated, a call detail record written and a billing entry created.

• The Service Charge Module is used to process Billing Packages (Billing Packages are used to automatically perform certain billing or replenishment operations on accounts) to allow certain charges (e.g. first use charges, immediate charges and reoccurring monthly charges) to be applied to accounts. This module also supports the optional Credit Card Verification Server module, to allow charges to be automatically billed to account holders' credit cards.

• Tandem Switching allows Talking SIP™ to provide class 4 tandem switching where the platform answers calls and authenticates, rates, routes and then rapidly terminates the call through the platform. The Tandem module utilizes Talking SIP™'s billing engine to maintain billing and call detail records for each call on a prepaid or postpaid basis. Account authorization can be performed based on a specified account, DNIS, ANI or IP address.

• The Voucher Module allows service providers and telecom operators the option of providing their customers with the flexibility to transfer balances from one account/voucher to another account. This module can be configured as a stand-alone application or integrated with the Debit Card Module whereby the caller is provided with the option of transferring a balance whenever he/she logs into the system. The Voucher Recharge module helps to increase customer retention by providing customers with the option of being able to transfer balances to a familiar account number as opposed to having to memorize a new account number and/or reprogram telephone speed dials whenever they wish to extend their credit.

Add On Modules

• The Callback Module provides callback services to Talking SIP™ to capitalize on cost disparities between two regions where it is cheaper to call from A to B than it is to call from B to A. A caller dials a shared or dedicated access number and then hangs up after a certain number of rings before incurring any toll charges. The system authenticates the caller based on the incoming ANI or the dialed number and then calls the caller back at a preset telephone number or from where the initiating call was placed. Once the caller answers he/she is prompted for their destination number and is connected to their desired party. Callback requests may be configured by a multitude of ways such as an inbound call, a web page, an e-mail message, an SMS message, a click to call link, as well as by a simple but secure API.

• The Online Credit Card Module allows account balances to be monitored for prepaid debit cardholders. After an account passes a certain threshold the caller is provided with the choice of having their account recharged online and in real time via a credit card. This module offers great convenience to the cardholder and generates revenue on the platform without requiring costly human intervention. This Add-on module may also be integrated into the Credit Card Recharge module as well as the optional end user web interface. The Credit Card Recharge module allows callers the flexibility and convenience of being able to recharge their prepaid (debit) accounts using a credit card and a touch tone telephone. This self service recharge mechanism helps to increase customer retention by allowing customers the convenience of being able to recharge their existing account while also being able to control when their account is recharged and by how much. By avoiding having customer service representatives manually process recharges, the self service nature of this module also helps to reduce support cost.

• The End User Web Interface provides HTML-based account management where empowerment is the key. By empowering end-users with the flexibility to view account balances, check messages, review call histories and recharge their accounts, there are fewer resources needed to service the customer. Customer satisfaction is also improved as end-users appreciate the convenience of being able to review their accounts from any web browser, on any platform, 24 hours a day, 7 days a week. Through the web interface, service providers can significantly reduce their overheads by offloading tasks historically performed by costly customer service representatives to the end customer. The end customer welcomes the opportunity to self manage his account because of the newfound flexibility and convenience of being able to access account information whenever and wherever he desires. Provide your customers the power and convenience to subscribe for service and manage their accounts from a personal computer or web café from anywhere around the world. Extend the reach of your operation and the footprint of your network with the End User Web Interface for Talking SIP™ today.

• The Intelligent E-mail Agent allows system reports such as traffic analysis, call summaries or billing records to be extracted from Talking SIP™ and automatically e-mailed at predefined intervals. System administrators can also use this agent to execute stored procedures or custom SQL statements to assist in the maintenance of the network and/or database. All tasks and reports can be scheduled on a daily, weekly, monthly or an explicit date for a given period of time.

• The Reminder Module provides appointment, reminder and wake-up services to Talking SIP™. Prepaid and postpaid accounts are automatically authenticated based on the caller's ANI or IP address, or callers can be manually authenticated via DTMF key press. Once authenticated the caller is prompted for the type of reminder they would like to create or the system can be configured to automatically select a particular reminder type (e.g. wake-up). The caller is prompted for the desired reminder time, which is confirmed and then the call is disconnected. When the reminder's date and time arrives Talking SIP™ places an outbound call to deliver the message, and may be configured to navigate through a far-end IVR system, auto-attendant or PBX. If the message cannot be delivered the system will automatically queue the reminder to try to re-deliver the reminder when the line is freed.