VoIP Saves Money and Improves Productivity

Business Hosted VoIP Providers
Provider Plan Details Monthly Rate *
Vonage Business Award-winning Business VoIP Phone System
  • 40+ Built-in Features
  • In-house Support
  • Reliability of the Vonage Cloud
$19.99
As Low as

Details
RingCentral Cloud Powered Business Phone System
  • Unrivaled functionality in 1 solution
  • Unlimited Calls/Fax/SMS/Conf.
  • Trusted by 350,000+ Businesses
$19.99

Details
Fonality Meet Our Top Rated Phone System
  • 100+ Enterprise Level Features
  • Heads Up Display™ Web
  • Multiple Deployment Options
$19.99

Details
OnSIP The Smartest Cloud Phone System
  • 50+ Features, Gartner Cool Vendor
  • 99% Customer-Rated Satisfaction
  • No surprise fees or contracts
$8.95
$0.029/min

Details
Small Business Full-featured Phone System
  • PCMag's #1 VoIP for small bus.
  • Use analog, IP, or mobile phones
  • Hardware $199.99, $19.95mo/user
$19.95

Details
VoIP Studio Hosted PBX
  • Unlimited calls
  • DID numbers in over 4000 cities worldwide
  • Free call recording and any other feature
$19.99

Details
PanTerra Networks Secure Cloud Communication, Any Device, Anywhere!
  • Mid-Mkt to Ent: Avg Company Size 125+
  • SLA with 5/9s Up-time: 24x7x365 US Support
  • Feature-rich True UC Platform: 30-Days Free
$19.95
As low as

Details
Many businesses continue to use the telephone the same way they did 10, 20 or even 30-years ago. These companies are missing an enormous opportunity to transform their company by using a Hosted VoIP phone system to increase productivity, improve customer support while saving money.

Why You Need To Manage Incoming Calls

Every employee, customer and prospective customer at some point will interact with your company over the telephone. It is extremely important to carefully map out your company’s incoming and outgoing call flow to make this process as efficient as possible or you risk losing business. An effective call handling process ensures your company has a professional image.

A Hosted VoIP phone system gives you complete control over how incoming and outgoing calls are processed. Having an effective process avoids problems such as losing important calls and transferring callers to the wrong person or department.

You are the 3rd person I have been transferred to!

Your customers do not like being transferred incorrectly from one department to the other. Routing a customer call to the appropriate department on the first try is very important, especially if that customer is already upset about something. Don’t compound the problem by incorrectly handling these calls. We have all had this experience and it leaves a very bad taste.

We see a lot companies that let the calling experience just happen, evolve over time, or allow employees to decide how customer calls should be handled. This is not the way you want to manage such a critically important business function. You would be surprised how many companies manage the phone system this way.

The good news is that you can easily turn this situation from a problem into a benefit with a Hosted VoIP phone system.

A Hosted VoIP Phone System Is Affordable

Most small businesses don’t realize how affordable Hosted VoIP phone system that has state-of-the-art is. This is great news for the growing business. Many of your competitors have fallen into the same trap of portraying an unprofessional image simply because they don’t realize how easily a Hosted VoIP phone system can correct this problem.

One of the main reasons why companies have not been able to create a professional phone image is that is either too expensive or too difficult or both.

The initial investment to get a fully functional Business VoIP phone system is a lot less than you might think. You can buy quality IP phones for less than $125.00. The only other hardware required is a VoIP router. For a 15 person company, a VoIP router costs less than $750.00. You can add more items like conference phones and video conferencing phones, but in order to get a fully functioning phone system all you really need are the IP Phone sets and a VoIP router.

Only Pay For The Services You Need – No Hardware

With a traditional phone system, you have to purchase the hardware required for the services your phone system needs. If your company needs an Auto-Attendant, you have to purchase Auto-Attendant hardware and pay for the installation. In the future, if you need to add a second Auto-Attendant in a different location, you are forced to purchase additional hardware.

This is not the case with a Business VoIP phone system. You get complete freedom to change your phone system at any time without purchasing additional hardware and paying for installation. You can literally change, add or remove phones, auto-attendants, hunt groups, call centers on-line and in real time.

The Flexibility To Adapt As Conditions Change

Flexibility is the true benefit of a Business VoIP phone system. You will no longer have to adapt your business to the limitations imposed by your phone system. If you think about it, almost everything you do and every change you make to your company requires changes to your phone system. Often, it is the cost of the changes to your phone system that prevents companies from executing strategies.

It is difficult to measure the cost of not executing a strategy, but companies that do not adapt often do not succeed.

See also

Many businesses continue to use the telephone the same way they did 10, 20 or even 30-years ago. These companies are missing an enormous opportunity to transform their company by using a Hosted VoIP phone system to increase productivity, improve customer support while saving money.

Why You Need To Manage Incoming Calls

Every employee, customer and prospective customer at some point will interact with your company over the telephone. It is extremely important to carefully map out your company’s incoming and outgoing call flow to make this process as efficient as possible or you risk losing business. An effective call handling process ensures your company has a professional image.

A Hosted VoIP phone system gives you complete control over how incoming and outgoing calls are processed. Having an effective process avoids problems such as losing important calls and transferring callers to the wrong person or department.

You are the 3rd person I have been transferred to!

Your customers do not like being transferred incorrectly from one department to the other. Routing a customer call to the appropriate department on the first try is very important, especially if that customer is already upset about something. Don’t compound the problem by incorrectly handling these calls. We have all had this experience and it leaves a very bad taste.

We see a lot companies that let the calling experience just happen, evolve over time, or allow employees to decide how customer calls should be handled. This is not the way you want to manage such a critically important business function. You would be surprised how many companies manage the phone system this way.

The good news is that you can easily turn this situation from a problem into a benefit with a Hosted VoIP phone system.

A Hosted VoIP Phone System Is Affordable

Most small businesses don’t realize how affordable Hosted VoIP phone system that has state-of-the-art is. This is great news for the growing business. Many of your competitors have fallen into the same trap of portraying an unprofessional image simply because they don’t realize how easily a Hosted VoIP phone system can correct this problem.

One of the main reasons why companies have not been able to create a professional phone image is that is either too expensive or too difficult or both.

The initial investment to get a fully functional Business VoIP phone system is a lot less than you might think. You can buy quality IP phones for less than $125.00. The only other hardware required is a VoIP router. For a 15 person company, a VoIP router costs less than $750.00. You can add more items like conference phones and video conferencing phones, but in order to get a fully functioning phone system all you really need are the IP Phone sets and a VoIP router.

Only Pay For The Services You Need – No Hardware

With a traditional phone system, you have to purchase the hardware required for the services your phone system needs. If your company needs an Auto-Attendant, you have to purchase Auto-Attendant hardware and pay for the installation. In the future, if you need to add a second Auto-Attendant in a different location, you are forced to purchase additional hardware.

This is not the case with a Business VoIP phone system. You get complete freedom to change your phone system at any time without purchasing additional hardware and paying for installation. You can literally change, add or remove phones, auto-attendants, hunt groups, call centers on-line and in real time.

The Flexibility To Adapt As Conditions Change

Flexibility is the true benefit of a Business VoIP phone system. You will no longer have to adapt your business to the limitations imposed by your phone system. If you think about it, almost everything you do and every change you make to your company requires changes to your phone system. Often, it is the cost of the changes to your phone system that prevents companies from executing strategies.

It is difficult to measure the cost of not executing a strategy, but companies that do not adapt often do not succeed.

See also

Created by: avadtechpr, Last modification: Wed 16 of Nov, 2011 (20:23 UTC) by admin
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