800PBX(Now PBX Plus) provides voice broadcasting services that helps to deliver a pre-recorded voice message to a live person, answering machine or both.

Voice broadcasting is a modern communication technology that delivers voice phone message to hundreds or even thousands of call recipients at short interval. This technology is often used for community alerts and notifications or in business applications. It is the most common and convenient way of communicating with customers, employees, groups and prospects at once.

Voice broadcast systems manage a database of phone lists as well as digitally-recorded phone messages. Using telephony components, computers can simultaneously broadcast thousands of phone messages. Personalized information can be included in the phone messages.

Voice Broadcasting features from 800PBX(Now PBX Plus)

• Group Messaging
• Call Blast
• Voicemail Alerts
• Voice on Demand
• Call Reminders

Group Messaging:

Group messaging feature from 800PBX(Now PBX Plus) helps to broadcast voice messages for a selected group of people without calling individually. The system will manually call the person and delivers recorded voice messages through a toll free number. With this Group messaging feature, companies can contact employees and customers instantaneously.
Emergency messages can be sent to a particular group of employees without any delay.

The phone system will also recognize the name of the group with a speech recognition IVR technology supported in the application.

Call Blast:

800PBX(Now PBX Plus) offers Call Blast feature which is a cost effective and efficient method of calling hundreds to millions of phones and leave a message. Call Blast technology will give excellent results in mass marketing campaigns, emergency alerts etc. It is easy to schedule the Call Blast to happen at specified date and time. Below is the list of various sectors where this technology has been used successfully.

• Mass Marketing
• Emergency Alerts
• Event reminders and notifications
• Fund raising
• Events in schools
• Political Campaigns
• Market Research
• Credit Collections
• Education
• Satisfaction Surveys

Call Reminders:

800PBX(Now PBX Plus) provides a Call reminder feature which is a complete automated telephone confirmation service to make outbound calls to your customers to remind them of their scheduled appointments. The appointment confirmation system reminds the customers one day and one hour before the appointment. During the reminder call, the customer has an option to confirm, cancel or re-schedule the appointment.

The phone appointment reminder message is completely customizable and can include important instructions such as information about your offerings, directions, personalized marketing message etc.

Voice on Demand:

Voice on demand is an advanced virtual PBX feature from 800PBX(Now PBX Plus) which allows playing pre-recorded information such as announcements, product pricing, outages or advertisement to call recipients.

Voice Alerts:

All voicemails can be automatically emailed as an attachment with these voice alerts feature. Voicemail can also be notified through pager or SMS.

Using an online web panel, 800PBX(Now PBX Plus) clients can login to their account and manage their own voice broadcast campaigns including downloading call lists, prerecorded messages, etc. Clients can view the progress of their campaigns by using 800PBX(PBX Plus) account.

Other Virtual PBX and IVR Services

• Hosted PBX / Virtual PBX Services - with enhanced IVR solutions
• Virtual Call center services with advanced IVR and ACDs technology
• Virtual PBX Services - with advanced IVR technology and IVR services