Voip.com Reviews


Voip.com Average User Rating

Based on 16 Reviews



Broadvoice (Formerly Voip.com) is a business and residential Hosted VoIP service provider. Read Voip.com reviews below or write your own.


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16 Users Reviewed Broadvoice

BroadVoice works very well for us

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We've been using BroadVoice for the past 4 months at our accounting firm. Set up was pretty easy and we were able to add users as we've grown. The feature set does everything we need it to, so we have no complaints. The system has been reliable as well

Voip.com Installation and overall service good

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I installed voip.com SIP trunks for a client and the service well. Main location has a T1 and Asterisk phones. Branch offices have broadband and same Asterisk phones and all synced up well. Id recommend then and plan to recommend to other clients

VoIP.com is Integral to our sales team

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I manage a sales floor of almost 20 people who handle both inbound and outbound sales. Voip.com has been a boon to our business, since we used to have constant phone problems with our previous provider. These phone problems have vanished with our new Voip.com hosted PBX system, and the headaches of missing out on closing sales have vanished. If you're looking for a low cost phone system that just works, you can't go wrong with Voip.co

Definitely Recommend Voip.com

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We're a medium sized business consulting firm (~60 employees) and we have had no issues with Voip.com thus far. Set up was easy, and the features our call center sales team and marketing department get with the system are far better than what we had before. As the guy who runs IT for the company, it's made my job a lot easier than messing with the in-house PBX we had previously. We get great uptime and have had no issues with call quality either. I'd definitely recommend Voip.com

Cisco Phones work well, pricing good

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Compared with ATandT, the local Internet provider, and pricing was better. Works well with Cisco phones although i assume it should or will work well with any quality compatible VOIP phone. voip.com Customer service is helpful and in the USA so you can get through questions quickly without having to verify and re verify your acct number

BroadVoice Has Been Awesome

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So here is my review: About a year and a half ago our household still used traditional landline telephone service, and since we didn't seem to be using the house phone very often (everyone in our family has a cell phone), my husband suggested getting rid of the house line all together in order to save money. Maybe I am "old school", but I don't like the idea of not having a landline phone in my house, even if we all do have cell phones. So I made a compromise that I would research broadband phone service and get a plan for us that would allow us to keep our home phone service for a good price. I found this site, and ended up going with Broadvoice. I am glad I did because there is no difference in the call quality or reliability compared to our old traditional phone service, and the cost savings are big for us. If you're like me and want a solid home phone line without having to spend a whole lot, then check out Broadvoice

New Customer and could not be happier!

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After years of frustration with my old phone line, I recently switched to BroadVoice, and I have been very impressed with the quality of the phone calls and the phone bills I have been receiving. I have realized that switching to BroadVoice was a great decision for me during these tough economic times because it saves me a significant amount of money per month. I would recommend it to anyone because not only is the service great, it is also considerably cheaper than other phone options. I currently use it for my home phone and business phone, as I run my business out of my home. it has many features that I did not even know I could get with the standard plan. makes me wonder why I did not switch over sooner

More than gets the job done for home phone service

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We finally switched over to Broadvoice for our home phone system and couldn't be happier. We had initially made the switch over from regular telephone service to VoIP about a year ago, but we made the mistake of going with Vonage. With Vonage we struggled with reliability and customer service. Since switching to Broadvoice three months ago, we have been very satisfied with the quality of phone service. We have not experienced any outages up to this point, and when we had a question about a feature, Broadvoice's customer service agent was quick to get it addressed. Definitely recommend them

Best thing for the price I have ever bought

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My god, why didnt I find Broadvoice a long time ago. I could cry about giving my local phone company all of that money for NOTHING. I signed up on line and got going almost immediately. The quality has been good and he service so far has been seamless. I would recommend to anyone looking for a home or home office phone service

We used Broadvoice for 4 months. In those 4 months, the service went down MULTIPLE times

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We used Broadvoice for 4 months. In those 4 months, the service went down MULTIPLE times, lost our connection, it would come back periodically. When this would happen, I would attempt to contact Customer Service and was waiting on hold for 30 min + sometimes, by the time they would answer the service would be back up again and wouldn't get anywhere with support. Sometime I'd just give up after being on hold for so long. After talking with support they only had a few suggestions and wouldn't help out any further. Terrible company, terrible organization. I would never recommend anyone to use them for serivces, it doesn't work! look at the other reviews, their employees have no clue

Voip.com review: You can bring the number you have now for free. Definitely look into it!

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Ive been a customer for a few months now and its worked really well for me. I jumped ship from Verizon and escaped my increasingly high phone bill. Now I have no contract and the plan is $19.95. I wish I had done this much sooner. Set up was pretty simple even for a non-techie like myself. The plans come with a lot of features included, my favorite being the failsafe that will forward any calls automatically if your power or internet goes out. Since I do some business on that line I cant afford to miss some calls. You can bring the number you have now for free. Definitely look into it

VoIP.com: better with new management

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I signed up about a month before new management took over and at first I would say my experience would mirror those below, but once the change took place it was definitely for the better. Support was atually competent and the guy was real nice. He fixed my problem with minimal time on the phone. It been smooth sailing since then (about4 months now). They added a free second line which is very useful. I'm on the $14.95 plan so compared to other services like Vonage for around $25 it definitely is worth sticking with

VoIP.com Review - Hope they do better each day and everyday

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My overall experience with VOIP.com service met my expectations regarding 1. voice quality,( If you have a good broadband connection of atleast 7/1 Mbps then your good) 2.customer service, (I know waiting is pain but 5minutes or less is ok. I never had to wait longer) 3.price and (Prices are not very competitive keeping in mind other providers have more better useful features for same price) 4.features. (In this world of technology; features should more and flexible enough to accomodate all needs) Hope they do better each day and everyda

VoIP.com: Don't use them

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Don't use them. They are fine if you don't care whether your number works or not, but if there is a tough problem that needs some resources to solve, they won't do anything to get it resolved. They continue to bill me even though they aren't providing any inbound service. I can't even get them to forward the calls to a working number. This company is awful. I don't even understand how they can stay in business.

VoIP.com Provider Review

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I would not recommend them manly from dealing with them over the phone. The service was not awful even though I had to reset the phone device every once in a while and sometimes it would go off line and we would not receive any calls. The biggest complaint by far was the people. andnbsp

Broadvoice is ok

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I have had Broadvoice for almost 2 years and am somewhat satisified. Its good, not the best, has great usability, but its costing me $32 a month (on the $19 plan). They say it only cost $19 but then they hit you with all like of fees



Voip.com reviews and rating.


Voip.com reviews and rating.


Created by: admin, Last modification: Mon 14 of Oct, 2013 (16:51 UTC)
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