WIP330
Created by: admin,Last modification on Tue 18 of Nov, 2008 [19:43 UTC] by aavoipsales
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Linksys WIP330
The Linksys WIP330 Wireless-G IP Phone enables high-quality voice over IP (VoIP) service through a Wireless-G network and high-speed Internet connection. Connect at home, your office, or at a public hotspot, and make low-cost phone calls through your Internet Telephony Service Provider.
The handset features peer-to-peer dialing, speed dial, 3-way conferencing, call waiting, call transfer, and call forward, mute, hold and selectable ringtones. The large, full-color high resolution LCD display features an intuitive user interface enabling users to easily and quickly configure the handset when traveling within range of other Wireless-G networks so you can make VoIP calls wherever you go.
You can also surf the Internet with the built-in web browser and can even receive live video from anywhere in the world and view it right on your WIP330 Wireless-G IP Phone when you access any web camera, like the WVC54GC Wireless-G Internet Video Camera, also from Linksys!
Handset stores the last 20 call history records and can save 250 phone book entries. Personalize your phone with a selection of ringtones that reflects your style.
FAQ
Q. What OS does the WIP330 run?A. The WIP330 runs on Windows CE .NET 4.20.
Q. Can the phone be connected to USB to transfer files, etc.?
A. Yes, it can be connected to USB to transfer files and explore the directories of the phone using Microsoft ActiveSync, There is a driver available at http://www.omghax.ca/ . Firmwares higher than v1.01.00s allow USB connection only during the coldstart (see the Customize chapter below).
Q. Does the phone support Skype and MSN?
A. Yes, with the firmware v.1.01.00s and No, if your firmware is below version 1.00.06.
Q. Can I install others application into the phone?
A. Yes you can. But there is a limited space and it can't survive a reboot.
Q. How can it survive a reboot?
A. There is presently no way, but you can install the program into the flash directories (\WIP330 (holds configuration files) and \Network (contains no files?)).
Q. Can't I just leave it running 24/7 then?
A. Yes you can try. However, After running for more then 24 hours, the phone starts complaining it's memory is full. It then requires a reboot in order to restore functionality.
Firmware
Note:The features listed might be different from the official ones.
Wip330 firmware sbe. (*newest link mirror) - simonxda
(Needed to upgrade to v1.01.00 or higher if firmware is below v1.01.00)
Latest firmware version: v1.03.18.S(15MB) Rom dated 5-DEC-07 available at Linksys website
Changelog from v1.03.10S:
- "Mouse Mode" added in browser, changes between mouse pointer movement and page scrolling. 12/24/2007 - andrew867
- Skype added again 12/24/2007 - andrew867
v1.03.10.S(14.5MB) Rom dated 25-SEP-07
Changelog from v1.02.12S:
- Wireless-N routers now supported
- 169.254.*.* IP address issue fixed
- WPA Key Connection issue fixed
- STUN support
v1.02.12S(14.7MB)(*link mirror)(15.127MB) Rom dated 22/01/2007 - simonxda
- Release Notes -dave
- Upgrade Instructions -dave
- QoS added
- Contains http://IP/uploadanyfile.asp which allows you to upload any file to 'dstPath = "\Wip330\Other\" & filename'. 8/25/2007 - andrew867
v1.02.04S(14.161MB)(*link) Rom dated 25/09/2006 - simonxda
Changelog from v1.02.00:
- MSN/Skype removed
v1.02.00(16.307MB)
Changelog from v1.01.00:
- Upload wallpaper and ringtones added to web interface
- ActiveSync is disabled
v1.01.00s(14.177MB) (*link) Rom dated 8/8/2006 - simonxda
- Contains http://IP/Administration_engnr.asp which allows you to change the admin and user passwords as well as select "Protect Phone Admin Access" (Not sure if this page is any other version) 8/24/2007 - andrew867
v1.01.00(16.318MB) Rom dated 7/7/2006 - simonxda
Changelog from v1.00.06:
- Skype added.
- MSN added.
- VoiceMail added.
- Webcam URL and Web URL setup added in webgui.
- Changing SIP settings on phone allowed.
v.1.00.07(15.432MB) Rom dated: 19/06/2006. (Doesn't need sbe file and downgradeable)
Changelog from v1.00.06:
- Skype added.
- MSN added.
v.1.00.06A(14.120MB) (*link) Date unknown.
v.1.00.06(14.115MB) Rom dated 5/18/2006 - simonxda
- There are two users in v1.00.06 'admin' and 'user'.
User mode- Username: 'user' Password: 0000
- Upgrade and SIP setup screens removed from the phone, you have to configure through the web interface instead.
- Skype config file added into v1.00.06 but no skype.exe (Skype/MSN support soon?).
- Hotspot logout added.
- Factory Default added.
- NTP server remove.
v.1.00.04(14.102MB) (*link) Date unknown.- simonxda
Login: administrator Password: 0000
Note: There are no restrictions on downgrading the firmware. This version is 100% downgradable to v.1.00.00. - simonxda
v.1.00.00(13.340MB) (*link) Rom dated: 2/17/2006. - simonxda
- RTM build
Customize.
How to connect the phone with USB and ActiveSync - by TriviusIn older firmware versions it works like a charm, but in firmware versions higher than v1.01.00s there is a little magic needed. After many unsuccessful tries I found two conditions to be met:
a. The phone's USB connector must be already few seconds powered, before it is connected to the PC.
b. There is small time window about 15-20s after powering the phone on, when the connection must be established.
So here are all steps in detail (tested with firmware v1.03.18.S)
Using the Y-type USB cable:
0. Install ActiveSync. Download driver for WIP330 from http://www.omghax.ca/ and extract it to (lets say) WIP330 folder.
1. Buy the Y-type USB cable (it is often enclosed with external 2.5'' USB discs). It has one mini USB (to the device) and two USB (to the PC) connectors. The important is, that one USB connector hasn't connected data pins and provides only power.
2. Turn the phone off.
3. Plug the mini USB connector into the phone and the USB power connector into the PC.
4. Turn the phone on, and cca 15s after the display starts glow, plug the USB data connector in the PC. This is the only time window when the phone identification is properly passed to the PC.
5. After the "New hardware detected" bubble appears, point it to the WIP330 folder and proceed th driver installation.
6. If ActiveSync haven't started, do it manually from menu File/Connection Settings, pressing the Connect button.
7. ActiveSync will connect, and voila - in File Explorer new mobile device appears, with access to its filesystem.
Using the externally powered USB hub:
Whole procedure mentioned above works also with any externally powered USB hub. Just connect classic USB cable between the phone and HUB, plug the power supply into the HUB and turn the phone on. 15s after coldstart, plug the USB hub to the computer.
1. How to start WIP330 in User or Admin mode. - simonxda
Edit: /WIP330/SysSet.INI and change the following.
For admin mode:
[PhonePassword]
Skip=0
Force Admin Mode=1
For user mode:
[PhonePassword]
Skip=0
Force Admin Mode=0
2.Wallpaper and ringtones can be uploaded using the webgui.
(Some versions only)
3.How to have your own wallpaper and ringtones. - simonxda
Just create 2 directory "Wallpaper" and "Ringtone" in WIP330 directory and copy the files into it.
Now it will appear on your phone selection. Cheers...
If you have been locked out of your phone, there is a backdoor username and password which was kindly placed by whoever coded the active server pages for this thing. "elseif( tmp_Locase_name_value = "*\235118251") and (tmp_Locase_pw_value = "27545645\*" ) then"
Also for those of you who would like to be able to decrypt/encrypt your system SysSet.crp initialization file that can be exported via the web interface. Here is the method+encryption key:
set FileSys = CreateObject("Scripting.Shell")
Sys_retVal = FileSys.CryptionFile("\WIP330\SysSet.INI", "\windows\www\wwwpub\SysINI.crp", "*lk78609*", vbtrue )
If anyone has any information or ideas regarding to the loss in modifications to directories other than /wip330 on restart, please let me know. I can be reached via aim @ n3on.
I found a simple way to let you browse the phone via the built in Windows Explorer, just open the web browser and input a single backslash ('\') and press the center button, then the left softkey and select Enter. Use the mouse pointer to go to the bottom bar you now see on the screen, click on it with the center button. Have fun and remember that you can delete files out of any directory except \WIP330 and \Network and they will just be replaced from the flash rom back into ram on reboot :) Also this might be the key into enabling the ActiveSync connection in the new firmwares, just double click the Control Panel link and select PC Connection. Make sure that the "Enable direct connections..." box is checked and "`USB Default" is the selected connection. I have made a driver for the WIP330 USB connection available on my site listed below.
-Andrew
http://omghax.ca/
Email: andrew{at}omghax{d0t}ca
Feature Requests
I think the WIP330 should do more other then just SIP, Internet Surfing and WebCam.Since its Windows CE it can do a lot more...
1. SIP require STUN build in.(Request fulfilled on v.1.03.10SUA)
2. Skype (Request fulfilled on v.1.01.00)
3. MSN (Request fulfilled on v.1.01.00)
4. Voicemail support (Request fulfilled on v.1.01.00)
5. Email
6. General SIP URI (user@domain) calling feature
7. General SIP URI (user@domain) registration feature, non only username with digits only
8. Multiple simultaneous SIP accounts onto differents servers
9. Bookmarks feature while using the navigator
10. Direct Laucher for the MediaPlayer from the phone's UI
11. TLS support for signaling confidentiality
12. SRTP support for media confidentiality
13. Enterprise WPA EAP TLS with Certificate
14. Errors Logs for admin's account thru the web interface
15. Hotspots' list editor for admin's account thru the web interface
16. Presence and IM support thru IETF SIMPLE
17. Call Waiting (Enable or disable function)
18. Advanced SIP parameteres setup (VAD, Echo Cancellation and Silence Supression)
Where to buy
LIST IN ALPHABETICAL ORDER OR BE REMOVED!- 8774e4VoIP.com. Great deals + Free Expert Support
- 888 VoipStore.com. Call for volume pricing on Linksys WIP330. 888-VOIPSTORE.
- AAVoIP.com Best Service! Best Salesman! Best VoIPstore!
- Astawerks / Voipstash.com - We Carry all Linksys Phones and provide Asterisk Support
- ATAComm - USA Web store, good price, and ships on time.
- Bigfiveshop.com Provide all Linksys Voip Phones + PBX systems , delivery worldwide
- Digiumcards - Worldwide + ISP VoIP Fulfillment Services and PROvisioning SIP IAX2
- Hardware-Oasis - Europe's VoIP Distributor.
- My Phone Call UK Shop
- NISCOMM USA Asterisk Installer, Not listed on site but has in stock,order by phone, overnight available
- nicegear - New Zealand - The WIP330 will be available as soon as Linksys release it for sale in NZ
- NOVACOM Shop Delivery all over Europe. Very competitive prices.
- Ntegrated Solutions - Online Ordering, Over Night Shipping, Linksys Certified Distributor
- OSS Services AG - Swiss Shop fast delivery within Europe.
- PBX Select Linksys WIP330 SIP Phone - PBX Select Is An Authorized Reseller Of
- Siracom - UK. Distributor.
- SoyuzSystem - Specialize in Network Wireless Solution & VoIP.
- Linksys WIP330 TechToast, Inc. USA based - $195.77 USD
- Telephonyware - USA web store, good price, good shipping rates, helpful staff, no nonsense, actually has the product in stock.
- VeriLAN - USA Web store.
- VoIPIPBX.com USA based, ship international.
- VoIPGoods.com UK VoIP Goods, Services and Support
- Voiplink.com Linksys WIP330 USA, Worldwide Delivery
- VoIPon Solutions - UK & Worldwide
- VoIPShop - Australia Linksys Certified
- Voipshop Netherlands Complete Linksys Voip product range!
- VoIPsolutions Shipping all of Europ
- Linksys WIP330 at VoIP Supply. Get the best deal on the Linksys WIP330 and other Linksys IP Phones at VoIP Supply.
- Voxilla Store - Linksys WIP330 - Linksys Certified Partner, Worldwide Delivery
- www.voippabx.com Linksys WIP300, Linksys WIP330, worldwide shipping
- VoIPGizmos.ca - Linksys WIP330 - Canada
- Wildix in Ukraine - Ukraine
- VoIPGizmos.ca - Linksys WIP330 - Canada
See Also
- Linksys
- (NEW) Linksys Support Forum
- Linksys (Sipura) VoIP Support Forum - Most active Linksys/Sipura discussion forum
Reviews
- First Look at the WIP330 by Voxilla - WiFi VoIP phones have been a disappointment: anemic battery life, bare bone features and feeble sound quality. The latest entries in the field, the Linksys WIP300 and WIP330, make big strides forward in all three areas.
- www.archatechs.com
(This page has been viewed 138253 times)


Comments
333Terrible buggy phone
- If I unplug the charger cable while it's powered on, it locks up solid, every time.
- Battery runs down fairly quickly because the main screen always stays lit.
- Phone can't handle the tiniest amount of jitter. Calls sound warbly whereas on a PAP2-NA they sound fine.
I purchased it in late 2008, so I assume it's recent(ish) hardware. I upgraded to latest firmware v1.03.18S, and all the problems persist.
333WIP330 support site
Stephan is quite right about the limitations of the WIP330 in not supporting roaming or multiple SIP profiles - why these important features were left out Linksys know.
On the other hand the WIP330 was not marketed or sold as a business phone, a role to which is is clearly not suited, but rather to end users intending to employ the device in private houses, hotel rooms and cyber cafe's etc.
Apologies, to begin with, to Saul if I have misunderstood his points as I can see that English is not his first language.
A comfort noise generator is supposedly incorporated into the WIP330, at least Linksys claim that there is, and I have not observed the noise gap during conversation pauses.
It certainly is quite a chore keying in the web addresses and having keyed them in not being directly able to save them to Favorites. On the other hand the purpose of the browser is primarily to allow users to log into web based hot spots rather than for general browsing.
The supplied manual was never updated after the first release and so features introduced with later firmware builds as well as many more arcane features of the initial release are not covered. They should have produced a more in depth users guide.
Here is a support site for WIP330 users which can answer many questions regarding this phone.
http://wip330.110mb.com/
333Not happy at all
1) No way to remove the VAD or Silence Supression that makes you believe that the other side is disconnected due to lack of comfort noise *Running version 1.03.18s
2) Wireiess on WAP works fine the keys cost a mother to push them and fingers get tired easily after punching websites and stuff like that.
3) Manual does not explain any TOS setting or voice setting configuration
What can I say, one more time got lured by a good looking phone but seems Italian (Beautiful but useless)
333WIP330 in a business environment
(1) The phone's wireless support is extremely poor - if it looses connection with your AP, it will not automatically reconnect - you must reconnect manually. This is presumably done to save battery power, as searching for a wireless AP is very power consuming.
(2) if you have multiple wireless routers setup on your network with the same SSID (utilizing DHCP relay to forward DHCP requests from your DHCP server on your network), it will not automatically re-associate with the router that provides the strongest wireless signal. It doesn't do this even when it is idle (i.e. not in a call).
(3) It supports wireless profiles, but not multiple SIP profiles - if this phone was intended for the consumer market, it should provide for this.
I've come to the conclusion that this phone is basically a toy. I cannot use it reliably in a large business (retail) environment because my users have to continually check to see if they at any point have walked out of range of the AP, otherwise, the phone will remain unregistered with the SIP server, even if they walk back in range.
I've played with a couple of Cisco 7920 which worked extremely well with regards to the wireless roaming, but all the available Asterisk channel driver is extremely flaky to the point of actually locking up Asterisk (i.e., typing "stop now" at the Asterisk console prompt does nothing).
Hope this helps someone steer away from these phones.
333Missing icons
So now I have a phone that functions but has no GUI or any handset icons relating to firmware, provisioning, or SIP. I can address the phone's Windows CE operating system over the LAN.
A friend of mine had a similar problem and was able to upload files from my WIP330 Active Sync disk image (decompressed with STGViewer) using the Windows CE file browser into the phone's Windows CE/Windows/www/wwwpub folder. This restored the missing icons and allowed a normal firmware upgrade to be initiated.
I have tried this but it did not work. Probably because I do not have access to a disk image with uncorrupted files to work from.
I have RMA'd my phone back to Linksys...
http://wip330.110mb.com/
333another WIP330 victim seeking help
I had bought a set of WIP330, The preloaded Firmware version was (V1.00.00), after downloading several newer versions, and also the (WIP330_SBE), I could finally upgrade from (V1.00.00) to (V1.00.04) thinking that I could go on and upgrade further till I reach the latest version (WIP330.V1.03.18S)...Now what happened was the following:
1- I had SIP options and Firmware upgrade options when it was running the (V1.00.00)
2- After upgrading to (V1.00.04) these options disappeared, but amazingly I could do VoIP calls, apparently when the upgrade happened, somehow the SIP settings that I had configured previously with (V1.00.00) was saved.
3- Right now the only thing working is the wireless connectivity, and I cannot seem to downgrade or upgrade the Firmware cause simply there isn't any option to do so whether from my PC's web browser, or the set it self.
I give up, I need help
333another WIP330 victim seeking help
I had bought a set of WIP330, The preloaded Firmware version was (V1.00.00), after downloading several newer versions, and also the (WIP330_SBE), I could finally upgrade from (V1.00.00) to (V1.00.04) thinking that I could go on and upgrade further till I reach the latest version (WIP330.V1.03.18S)...Now what happened was the following:
1- I had SIP options and Firmware upgrade options when it was running the (V1.00.00)
2- After upgrading to (V1.00.04) these options disappeared, but amazingly I could do VoIP calls, apparently when the upgrade happened, somehow the SIP settings that I had configured previously with (V1.00.00) was saved.
3- Right now the only thing working is the wireless connectivity, and I cannot seem to downgrade or upgrade the Firmware cause simply there isn't any option to do so whether from my PC's web browser, or the set it self.
I give up, I need help
333FTP Server for Windows Mobile
333WIP330 customisations
It looks like the only way to customize the phone is to do a customized CE build for the device, load and run it like a "firmware update". For those who are interested in details heres some informations:
http://msdn2.microsoft.com/en-us/library/bb847964.aspx
Although we have all the SDKs for CE like the "Platform Builder" we didnt have time to make a build for the device. You have to copy all the files and the registry from the Linksys build to a PC and make an own version.
333Update on WIP330 issue
Just forced the 2 broken phones (Hey, they are broken anyways!) to upgrade to the latest (NON-EU) firmware and this simply works (I Also saw something about WPA connection issues in the release notes). I'll start testing this on one of these 2 phones to see if it will remain it's connection if unplugged. Upgrade process is very slow... Takes about 15 minutes, from which half of the time is used downloading the firmware (The linksys site is very very slow)
UPDATE: Put 2 phones next to each other, one with the 1.02.12S-EU Firmware and the other with the upgraded 1.03.18S Firmware. Sure enough, the phone with the original firmware lost it's network after around 15 minutes. Had to reconnect by hand. The new firmware phone (Which I wrapped in aluminium foil to 'force' disconnection) never lost link and just kept going.
Seems the "WPA Connection Bug" mentioned in the Release notes concerns this problems (since we use WPA-PSK).
Put simple: There's a WLAN bug in the 1.02.12S firmware which applies when using WPA-PSK