Asterisk cli Command Show Queue

Syntax:
show queue <queue number>

^

 ---- queue Number
 | Agents & Extensions that will be part of this queue
 | |   Calls currently being processed                                          0*    1*    2*      3*           4*
 | |             |                             Ring Strategy   ?? (average?)    |     |      |      |            |
 | |             |                                |                 |           |     |      |      |            |
 V |             V                                V                 V           V     V      V      V            V  
 10V         has 1 calls (max unlimited) in 'ringall' strategy (49s holdtime), W:0, C:210, A:201, SL:0.0% within 0s
   Members:
      Local/1234@from-internal/n (Unknown) has taken no calls yet  <-------------- This extensions is currently doing nothing (?)
      Local/1920@from-internal/n (In use) has taken 12 calls (last was 543 secs ago) <----- This extension is processing a call
)
   Callers:
      1. Zap/12-1 (wait: 1:02, prio: 0) <-------------------- This channel is waiting
^

0: Queue weight defined in queues.conf
1: Calls answered
2: Calls unanswered (People who called, but hang up before getting answered)
3: Service level (% of calls answered within X seconds)
4: Time period to calculate service level (see above), specified in queues.conf

in version 1.4.x, the show queue command is deprecated and will be removed in a future release. use asterisk cli command queue show instead.

See alse

• asterisk cli command queue show
• Asterisk Queues