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Mon 01 of Dec, 2008 [23:28 UTC]

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asterisk cli command show queue

Created by: maysara.abdulhaq,Last modification on Sun 06 of Apr, 2008 [12:03 UTC] by dflit
Syntax:
   show queue <queue number>


 ---- queue Number
 | Agents & Extensions that will be part of this queue
 | |   Calls currently being processed                        ?     1*    2*      3*        4*
 | |     |                      Ring Strategy   ?? (average?) |     |      |      |         |
 | |     |                         |                 |        |     |      |      |         |
 V |     V                         V                 V        V     V      V      V         V  
10 V has 1 calls (max unlimited) in 'ringall' strategy (49s holdtime), W:0, C:210, A:201, SL:0.0% within 0s
  Members:
     Local/1234@from-internal/n (Unknown) has taken no calls yet  <-------------- This extensions is currently doing nothing (?)
     Local/1920@from-internal/n (In use) has taken 12 calls (last was 543 secs ago) <----- This extension is processing a call
)
  Callers:
     1. Zap/12-1 (wait: 1:02, prio: 0) <-------------------- This channel is waiting


1: Calls answered
2: Calls unanswered (People who called, but hang up before getting answered)
3: Service level (% of calls answered within X seconds)
4: Time period to calculate service level (see above), specified in queues.conf

in version 1.4.x, the show queue command is deprecated, and will be removed in a future release. use asterisk cli command queue show instead.

Comments

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333(Invalid)

by sparcusa, Saturday 05 of May, 2007 [03:57:39 UTC]
Under the Members section of the "show queue" output I'm getting "(Invalid)" instead of the (Unknown) and (Inuse) in your example. Anyone know what (Invalid) means? I'm also getting a "can't join queue" message when an inbound caller tries to join. I'm using verion 1.2.13.

CLI> show queue rzq1
RZQ1 has 0 calls (max unlimited) in 'ringall' strategy (0s holdtime), W:0, C:0, A:0, SL:0.0% within 0s
  Members:
     C12/3120 (Invalid) has taken no calls yet
     S12/3115 (Invalid) has taken no calls yet
     B12/3100 (Invalid) has taken no calls yet
  No Callers

Thanks