By directly connecting netTALK DUO to an Internet network, users don't need to depend on a computer or keep it running to make or receive calls around the world. They can use a router, which connects with the netTALK DUO device along with a phone, to a power source.
How to Use the netTALK DUOThe netTALK DUO setup requires only a router, Internet connection and/or a computer.
Connecting the netTALK DUO to a Router: The netTALK DUO is made to directly connect to a router or modem. This method will generate cost and energy savings, as well as reduce computer use.
Connecting the netTALK DUO to a Computer: Users can plug a netTALK DUO device directly into a computer to make and receive calls.
Customers can also use netTALK DUO directly with a computer when an Internet connection is not accessible. To utilize this option, users just need a traditional phone or integrated videophone application to connect with the netTALK DUO device, which uses a USB cable to connect to a computer. The netTALK DUO videophone application is for face-to-face calls when there is Internet access.
Features and Services of the netTALK DUOThere are many features of netTALK DUO, which do not implement contracts nor monthly bills, such as:
- Call waiting / caller ID / call forwarding
- 3-way calling / conference calling
- Visual voicemail
- Online account manager
Services of netTALK DUO include:
- Choose or keep a phone number
- Free local and long distance calling in the U.S. and Canada
- Flat-rate international call plans
- Free international DUO-to-DUO-calls
- 411 directory assistance
- Live technical support 7 days a week
Cost of Using netTALK DUO ServicesThe cost of the netTALK DUO VoIP phone adapter is $49.95 plus tax. One year of service is included with the netTALK DUO device purchase, but each additional year of netTALK DUO service is $29.95.
Customers can purchase the phone adapter on netTALK DUO’s website or particular retailers. For example, both Best Buy and WalMart offer the netTALK DUO VoIP phone adapter for $69.99 plus tax.
If users want to bring the Internet with them, there is also netTALK DUO WiFi, which is a VoIP phone device that connects to wireless or traditional Internet connection using a router or computer. The cost of the netTALK DUO WiFi phone device is $64.95 plus tax. Like the phone adapter, one year of service is included in the netTALK DUO WiFi purchase, but each additional year is $29.95.
In addition to netTALK DUO’s basic call plan of $29.95 per year, netTALK DUO also has two enhanced calling plans that are only for residential use by single-family household members.
The first is the North America Add-on for a flat rate of $70 a year, plus taxes. This netTALK DUO service includes landline and mobile phone calls to the US, Canada and Puerto Rico. For Mexico, only landline calls are available.
This netTALK DUO call plan is at least $5.80 per month and provides all standard features from the basic call plan.
There is also the netTALK DUO International Add-on for a flat rate of $120 a year plus taxes. This netTALK DUO enhanced calling plan offers calls to 60 countries with different international rates (PDF). The plan includes all standard features from the basic call plan.
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