3CX - VoIP-Info

3CX is an open standards PBX that works with popular SIP trunk providers and IP phones to allow you to setup a fully functional IP PBX with a complete set of unified communications features. 3CX is well known for its easy installation and management; setup is concluded within minutes and it’s available on premise or in the cloud.

On-Premise or in the Cloud – Get your free PBX Today!

The on-premise version of 3CX can be installed on Windows or Linux and can be virtualized using VMware or Hyper-V. For smaller offices with no server available 3CX can even be installed on a low cost Mini PC as a PBX Appliance or even on a Raspberry Pi device. Try the on-premise version free here.

With the PBX Express, 3CX’s cloud PBX deployment tool, configuring a PBX in the cloud has never been easier. Choose between cloud providers such as Google, Amazon, Azure and any Openstack Linux VPS Provider, using your own cloud account. After completion you get a free cloud PBX for unlimited extensions.

3CX features in a nutshell

Apart from easy installation and management 3CX is also a zero admin and highly secure PBX. Many aspects of running a PBX are automated; security, backup and restore, update management and failover are all automatically managed by 3CX.

3CX is setting the standard in PBX security. The inbuilt security includes automatic generation and management of SSL certificates, global IP blacklisting, voice traffic encryption via SRTP, traffic to the 3CX apps is encrypted via SBC, provisioning of phones is done via uaCSTA and much more.

In addition to all the advanced features and options on the management side of things, 3CX does not hold back when it comes to Unified Communications features. It includes apps for iOS and Android, an intuitive web client and the 3CX browser extension for Google Chrome, instant chat, integrated WebRTC video conferencing, Click2Call, CRM integrations, CTI, Live Chat and advanced call center features.

Available in Standard, PRO and Enterprise editions, 3CX’s offering can accommodate for any type and size of business.

3CX’s customers include some of the world’s leading companies and organizations such as Boeing, Wilson, Mitsubishi Motors, Intercontinental Hotels & Resorts, Harley Davidson, City of Vienna and Pepsi. By maintaining a global presence with offices in the U.S., U.K., Germany, France, Mexico, Australia and more 3CX can satisfy companies’ telecommunications needs all around the globe.

Vendor information

3CX Official Website
Get 3CX Free
Overview of 3CX
3CX Blog
Contact 3CX

Training & Certification

3CX provides numerous product training opportunities online and on location. An online training course that allows partners to become 3CX certified is provided at no charge at 3CX Academy. 3CX Partners and administrators that wish to receive official certification can take the online certification test for free.

Working together with distributors, 3CX also organizes free regular training events worldwide. For the latest events check the 3CX blog.

Support

3CX Phone System is supported in several ways:
3CX Forums – Support is offered via the 3CX Community forums.
Support packages – For the commercial edition, support packages are available.

Hardware

Compatible IP Phones:

The latest list of phones supported by 3CX can be found at:
3CX Supported IP Phones

Compatible SIP Trunks

The below SIP Trunk providers have successfully passed the 3CX interop test and can be automatically configured with 3CX.
United States
Canada
United Kingdom
Ireland
Germany
Italy
France
Australia
New Zealand

For a complete list, including all countries, with supported SIP Trunk providers please go here.

Where to Buy

Official 3CX Partners – Official list of 3CX resellers and distributors.

Resources

3CX Admin Manual
3CX User Manual
3CX Help & Documentation
3CX Docs & FAQ
3CX VoIP How To
3CX Blog
VoIP FAQ