Upgrade 3CX to v18 and get it hosted free!

ASR

Author image

ASR = Answer Seizure Ratio

ASR is a measure of network quality defined in ITU SG2 Recommendation E.411: International network management – Operational guidance™.

Its calculated by taking the number of successfully answered calls and dividing by the total number of calls attempted (seizures). Since busy signals and other rejections by the called number count as call failures, the calculated ASR value can vary depending on user behaviour.

NER = Network Efficiency Ratio

NER has been proposed as an addition to ITU E.411. It is designed to eliminate user behaviour as factor and better represent pure network performance.

Its calculated as: (Answers + User Busy + Ring No Answer + Terminal Rejects) / Total call attempts (seizures)

Since the ITU documents are not freely available on the Web, this document may be useful:
P813-PF Technical Development and Support for European ATM Service Introduction, Deliverable 5, Recommendations on Traffic-related Implementation Issues, Volume 2 of 4: Annex A – Methods for Call-level Congestion

ITU RECOMENDATIONS IN FORCE ARE FREELY ACCESSIBLE TO DOWNLOAD ON PDF FORMAT here and select the chapter you want to see.

Specific series E: Here Select the one you are interested and download on PDF.

See also

 


Article Reviews

Write a Review

Your email address will not be published. Required fields are marked *

Required Field. Minimum 5 characters.

Required Field. Minimum 5 characters, maximum 50.

Required field.There is an error with this field.

Required Field.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

There are no reviews for this article. Be the first one to write a review.

Related Posts:

Get 3CX - Absolutely Free!
Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.