Synopsis
show the queue current status
Syntax:
Asterisk 1.4 or later:
queue show [<queue name>]Note: the queue name is not necessary.
If queue name is null, that command will show all queues status.
If queue name is null, that command will show all queues status.
queue Name
| Agents & Extensions that will be part of this queue
| | Calls currently being processed 0* 1* 2* 3* 4*
| | | Ring Strategy ?? (average?) | | | | |
| | | | | | | | | |
V | V V V V V V V V
10 V has 1 calls (max unlimited) in 'ringall' strategy (49s holdtime), W:0, C:210, A:201, SL:0.0% within 0s
Members:
Local/1234@from-internal/n (Unknown) has taken no calls yet <-------------- This extensions is currently doing nothing (?)
Local/1920@from-internal/n (In use) has taken 12 calls (last was 543 secs ago) <----- This extension is processing a call
)
Callers:
1. Zap/12-1 (wait: 1:02, prio: 0) <-------------------- This channel is waiting
| 0 | Queue weight defined in queues.conf |
| 1 | Calls answered |
| 2 | Calls unanswered (People who called, but hang up before getting answered) |
| 3 | Service level (% of calls answered within X seconds) |
| 4 | Time period to calculate service level (see above), specified in queues.conf |
See also
Asterisk | Asterisk CLI | Applications | Functions | Variables | Expressions | Asterisk FAQ
July 26, 2017
Phone System 