Asterisk phone Polycom IP 500

Posted by VoIP Info , on May 27, 2005

Polycom Soundpoint IP 500 Configuration tips

To get the Messages button on the Soundpoint IP 500 to connect directly to Voicemail you can configure your dialplan as follows:

exten => _14XX,1,GotoIf($[“${CALLERIDNUM}” = “${EXTEN}”]?2:3)
exten => _14XX,2,VoicemailMain(${EXTEN})
exten => _14XX,3,Dial(SIP/${EXTEN},20,t)
exten => _14XX,4,Voicemail(${EXTEN}@vmcontext)

On the phone in the web interface you must enable One Touch Voicemail and Bypass Instant Message in the Core Conf page under User Preferences.
Once these options are set the messages button causes the phone to call the extension configured on line 1. The above config will look at caller id and the dialed extension
and if they match send the call to the voicemail box of the extension dialed. This will save people from wasting a line button for direct vm access.

Tested with Software Version 1.4.1