How to transfer a call on a phone connected to a ZAP channel
- hook flash (On some phones, press the R button), this puts call 1 on hold (You can try # as well instead of flash)
- dial tone is played
- dial another end point
- talk to that extension
- hook flash again
Now we are on a 3-way call. At this point you can stay on the call, or if your telephone line allows call transfer, simply hang up to transfer the call. If you do not have Call Transfer on your telephone line, all parties will be disconnected when you hang up.
April 7, 2023
Phone System 