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Author: JennyHan

Jenny Han loves writing. Jenny writes about topics such as digital marketing and business strategies at EssayRoo and Write My Essay. She is highly interested in guiding fellow entrepreneurs into the customer market, and she shares marketing resources with them. Also, she is a manager at Do My Assignment.

Why IVR is Useful For Customer Service Hotlines

We all know the annoyance of having to wait for a customer service representative to reach our call. Wait times can range from 30 minutes to a few hours. This can negatively impact someone’s schedule if they don’t…

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