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Author: RebeccaLeigh

Rebecca Leigh is a writer on marketing strategy for Dissertation services and Academized. She contributes to tech and marketing conferences, is a business consultant, and writes articles for online magazines and blogs like as OX Essays.

Be More Data-driven with Call Center Analytics

Posted: December 16, 2022

Every customer interaction in your call center is essentially a goldmine of data. Unfortunately more often than not companies are not using this data at its full potential. Do you want to improve the experience of your customers…

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