Author: suzanne
4 Reasons Why Every Contact Center Needs a Cloud Communications System
Posted: February 5, 2020 If you think that the old flow of customer contact centers can keep reaping significant benefits, you are mistaken. The world is moving fast and so is customer support technology. While there were times when only a phone…
Read More »How Can Cloud Contact Centers Increase Sales and Customer Satisfaction?
Posted: September 26, 2019 Did you know that businesses are losing more than $75 billion every year due to poor customer service? That’s up $13 billion since its last report in 2016. – Forbes Your organization may have the best product and…
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Phone System 