Author: VoIP Info

Normal transfer is a very simple feauture to configure on an Asterisk Enviroment, but the lack on information on the screen when a transfer is done (ie, identificate origen source of the call, and not the person who…

Phone Office Communicator Service is being designed and deployed as an evolution from the popular AgentLogger, adding functions focused not exclusively on CallCenters and Agents, but also on natural and common actions needed by end-user. PhoneOCS currently allows…

AgentLogger is a Pop-UP launcher that has an AgentLogin system intregrated, providing an easy way to develop a fast and economical call-center. It provides users with an easy way to log into one or multiple queues, introduce pause…

QueueOCS (Queue Outbound Calling System) is a progressive dialer that can use to develop marketing campaigns in any organization, allowing automatically scheduled calls from any agent to any preconfigured number. The system has been developed using the LibgAMI…

This document presents the main configuration steps for interconnecting Asterisk IP PBX to the Topex VoiBridge VoIP/E1 GSM Gateway. What is Topex Voibridge? The Topex Voibridge VoIP/E1 GSM Gateway is an ideal complementary product to any IP PBX….

AMIConnector consist on an Active X developed in .NET to cover all basic action and events used by Asterisk Manager. Thanks to the use of this DLL as a programming layer, we can do fast and power development…

Open Call Suite (OCS) consists of a set of tools that are freely available and can be used to build a small call-centre. This tools are mainly based on Asterisk, but are they can also be used on…

One of the biggest drawbacks should a newcomer to an Asterisk PBX find, migrating from legacy analogue one is the callback behaviour. Current developments simulate that callback by placing the callback reversely, starting at the callee phone, and…

One of the biggest drawbacks should a newcomer to an Asterisk PBX find, migrating from legacy analog one is the callback behaviour. User got used to pressing one button to activate the service, thus “capturing” the line, so…

To setup a callgroup (aka huntgroup) is something trivial in most modern day pbx, so any call entering the group can be “hunted” by any other user belonging to the same group. What is no trivial at all…

Asterisk Windows Operator Panel (WOP) is a switchboard developed specifically for big installations, allowing monitoring and managing phone calls in an easy and fast way. It has been designed for these companies that want to expedite call reception,…

Asterisk Arena is a free community for the deployment of advanced utilities, programs and stuff for common tasks on Asterisk. On the site, there are scrips and sample code including the highly demanded ((Asterisk Advanced Retry-Dial (Callback) funtionality))…